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  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. Hopefully we can determine the cause and ensure this no longer occurs for you. In order to do so, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.
    3. Has Site Kit worked as expected for you previously? If so, in the event that something failed during a plugin update, please uninstall and reinstall the plugin once more. After doing so, check the Site Kit dashboard once more.

    Let me know if you have any questions with the above.

    Thread Starter andrew1314

    (@andrew1314)

    I found the problem. Because my account is not only an administrator, but also an affiliate marketing account, so I just need to remove the affiliate marketing permissions.The plugin is YITH Affiliates.

    Plugin Support James Osborne

    (@jamesosborne)

    Nice troubleshooting @andrew1314, appreciate the update. If you run into any further issues be sure to reach out.

Viewing 3 replies - 1 through 3 (of 3 total)

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