Support » Plugin: Google Analytics for WordPress by MonsterInsights » I honestly thought my site had been hacked – some sort of warning please?

  • Resolved faracademy

    (@faracademy)


    I didn’t hear about how Yoast had handed over this plugin to Monster Analytics. With this latest update there was suddenly an unfamiliar icon annoyingly placed right up the top above anything else, and the menus in it are completely corrupted and full of gibberish so I didn’t want to click it in case I ran a payload.

    View post on imgur.com

    Ironically for an SEO company, when you put ‘monster insights’ or ‘yoast monster insights’ into Google nothing comes up so it took me a few panicked minutes to figure out what was going on.

    https://wordpress.org/plugins/google-analytics-for-wordpress/

Viewing 15 replies - 16 through 30 (of 37 total)
  • Plugin Author chriscct7

    (@chriscct7)

    We have already pushed an update that lowers the opacity of the site icon to be less intrusive. We’re actively working on a different menu icon that’s more toned down. We’re listening to what people are saying and trying to make the best adjustments for the majority of users as fast as we can.

    “Monster” is part of our overall company brand. We have other products, like OptinMonster, the largest optin plugin for WordPress, that share the same monster branding. As for the text of the menu item, we’re also discussing that internally as well.

    As for the menu placement, we didn’t actually change the menu location at all code wise. It seems for some people, the item may have been in a different place, but according to the trac repo’s blame records, the “position” number, which is used by WordPress in add_menu_page to determine placement, hasn’t been changed in 15 months. We’re going to consider our options carefully before we re-adjust the location code (because conversely, many people have had it where it is for a while and we don’t want those users feeling “lost” either). I happen to agree with the menu being too high, but given that we wanted to not make too many changes too quickly, I didn’t realize that some people have the menu item in a different location. We’re going to adjust this, the page icon, and some more over in an update very soon.

    > “You need to install or update either Google Analytics By MonsterInsights or MonsterInsights Pro before you can use the MonsterInsights eCommerce addon!”

    This is also on our priority fix list.

    We’re going to be working very hard to not only fix some of the new and existing bugs but bring it up to the standards of other other plugins. I can promise you this, we’re working as hard and quickly as possible to bring everyone the best possible experience, and we’re 100% committed to ensuring everyone is happy with the end product we put out. We use it ourselves, on all of our sites, and we’re looking forward over the coming months to give you all a lot of the long requested features that were not implemented, along with new features that will offer you are more detailed understanding about your site’s visitors (thus the insight, in MonsterInsights).

    I just wanted to voice my concern with the green monster in my menu.

    Yoast and Jetpack have made there logo the same colour as all the other icons in my menu.

    I know a number of plugins use their own colours by the neon green makes it stand out even more.

    https://cloudup.com/cVG9bQQPZM5

    What Robert said. The WordPress admin menu is not the place to scream for attention.

    Imagine what WordPress will look like when all plugin authors “brand” their icons in the same manner. It’ll be like driving down the Vegas strip. And not in a good way.

    As luck would have it, I just recommended this plugin to 200 people during a webinar yesterday. Now I have to followup with them to explain that the plugin is under new ownership. Yoast is an easy sell — everyone knows him. This scary green monster? I’m not so sure. I’m considering using the opportunity to recommend a different plugin.

    For all those concerned about the position of the icon, check this out: https://wordpress.org/plugins/menu-humility/. Very handy plugin by Mr. Mark Jaquith. Not a solution obviously, but does the trick for now.

    I was a Google Analytics by Yoast Premium user. I now only have the basic version of Monster Insight. I read in the Yoast blog that premium users were supposed to get an email. Never got one. I also can’t find a website for Monster Insight. Not a great user experience, in addition to the fear I’d been hacked on multiple sites today like everyone else. ๐Ÿ™ Monica

    I only use GA by Yoast on one site. What a shock! What were you thinking inserting an advertisement into the admin menu? Didn’t you think how people would react to having an unexpected item suddenly appear in their admin menu?

    As for me, it sent me into a frenzy of checking if the site had been hacked or if one of my admin team had decided to install a new plugin without discussing/notifying me. Now I’m faced with letting them all know that it was just unexpected spam and that we have no way to stop it. From what I read, even deleting the plugin wont get rid of it. Shame on the WP team for permitting this intrusive type of advertising.

    I don’t think we’ll be using GA by Yoast much longer. I know at least one plugin out there that achieves at least as much and they don’t spew unwanted and unexpected items in my menu. Good luck with your clumsy ad campaign.

    Regarding the error “You need to install or update either Google Analytics By MonsterInsights or MonsterInsights Pro before you can use the MonsterInsights eCommerce addon!”, can someone confirm if the e-commerce addon is working or not? @chriscct7

    Plugin Author chriscct7

    (@chriscct7)

    If you need help with the Pro version, contact us using the form on monsterinsights.com and we’ll get you taken care of.

    With the eCommerce plugin warning, we’re issuing updates to all 3 extensions right now.

    > Now I’m faced with letting them all know that it was just unexpected spam and that we have no way to stop it. From what I read, even deleting the plugin wont get rid of it. Shame on the WP team for permitting this intrusive type of advertising.

    I’m not sure where you read that but that’s not true at all. Any plugin’s menu icon won’t show when the plugin is deactivated. The icon in question was a temporary icon to serve as a placeholder while we worked on the new one, which is going out in an update in a few minutes. Also, its not an advertisement menu item, that’s the menu item for our settings. We simply swapped out Yoast’s menu icon for ours when we took over the plugin. Again, said icon is getting replaced as soon as SVN finishes checking in this update.

    > The WordPress admin menu is not the place to scream for attention

    That was clearly not the intention, (also see above) its a simple temporary icon, which we even issued an update to tone down the colors using opacity once we realized that it was a bit overly much. There’s absolutely no one, ourselves included advocating the design of icons that way.

    looks like a late night putting out fires and soothing angst. might i suggest a more transparent and consultative rollout of any future rebranded plugins โ€“ a simple banner across the top of the plugin setting menu would have immediately put users at ease โ€“Google Analytics by MonsterInsights (formerly by Yoast) would have done the trick.

    Plugin Author chriscct7

    (@chriscct7)

    Hindsight is for sure 20/20.

    We’ve issued an update to cover all outstanding issues on this ticket.

    I think the position key of the Yoast plugin was 90, so it showed up in the last section of the dashboard. Currently it’s set at like 1 (or not at all) and is the first thing under the dashboard right at the top. I’ll give that plugin a go Nick Diego, thanks.

    Plugin Author chriscct7

    (@chriscct7)

    If you have the latest update, it is set to 100 now.

    Thanks Chris, I don’t envy you this task of transitioning over and you’ve been very nice and supportive and it seems like your team is quickly sorting everything out ๐Ÿ™‚

    I second faracademy’s comment. Best of luck Chris!

    Plugin Author Syed Balkhi

    (@smub)

    Thanks everyone. Yes, transitioning such a huge plugin like this is a tough process and we really appreciate everyone’s patience, support and feedback.

    We are definitely listening and as you update the plugin, you’ll start to see your feedbacks being implemented.

Viewing 15 replies - 16 through 30 (of 37 total)
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