I have WPtouch Pro and for a week there’s no reply!!

  • Mark at Bestwest

    (@mark-at-bestwest)


    5 years, 9 months ago

    I’ve used WPtouch for many years and always appreciated tech support but during support trail over past couple of weeks I’ve gone from getting support to no reply for over a week! Did it get too difficult to provide support?! Is it limited to a certain number of replies then you get disconnected? Please don’t just ignore me!!

Viewing 1 replies (of 1 total)
  • Plugin Contributor WPtouch

    (@wptouch)

    5 years, 6 months ago

    Hi Mark,

    We apologize for the delay. The month of July we were a bit understaffed, due to some of our staff having to take some time off. So support times were not what they usually are. We appreciate your support over the years, as you’re an early supporter of WPtouch Pro.

    We were able to get back to you via the e-mail/ticket you submitted to us. Please let us know if you have any other questions and we’ll do our best to help you, in a timely fashion.

    We would also appreciate it if you considered updating your rating of WPtouch. Thank you.

Viewing 1 replies (of 1 total)
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