Support » Theme: Astra » I have waited 4 days for support now there is new issue

  • Your support is seriously bad. I need to know why I am not seeing the above header setting in customize now and before it was about the updates that are not working because of something you did or didn’t do for the update zip. You’re not answering is slowing me down and making me want to change themes. Additionally, highly recommend no one in their right mind use this if you think you might need any support at all because you do not reply.

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  • And I paid for the Agency bundle. Do you give refunds? Your support is so bad I don’t know if I should keep using your product. Not one answer to two support tickets.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    And I paid for the Agency bundle.

    And you can’t have this conversation with the author here. They are not allowed to.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

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