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[resolved] I have made updates to the plug and I have a problem (50 posts)

  1. kamiill
    Member
    Posted 1 year ago #

    Hi,

    I have made updates to the plug and I have a problem. I can not make a scan server, edit the setting.

    http://wordpress.org/plugins/ose-firewall/

  2. saxamo
    Member
    Posted 1 year ago #

    after updating the plugin it reads version 2.0 however, the update now option continues to be there and you cannot activate the plugin.. Need an update quick for a fix. This is security we can't live without.

    Update: you CAN activate the plugin, but unsure if it is working or not since update prompt continues to be there.

    Be sure to go to OSE firewall after updating as you need to install the database again and update everything. Wait.. This was a badge update correct? What the heck.. did I fail to realize that after you update the OSE firewall you need to install it from the console again? weirdness.

    also, clicking on the anti-virus database update responds with "You do not have sufficient permissions to access this page."

  3. kamiill
    Member
    Posted 1 year ago #

    I click on the Anti-Virus Database Update, and a window pops up "do not have sufficient permissions to access this page."

  4. Hamoon G
    Member
    Posted 1 year ago #

    new version have serious problem!
    after update to 2.0.0 and database , you can see another plugin named OSE BADGE and it needs update too! but it never can update! it's update are broken and OSE firewall have no setting!
    fortunately my site is OK now after deleting the new version of OSE firewall and back to 1.6.4 version!
    i hope plugin work now...
    sorry for my bad English language

  5. kamiill
    Member
    Posted 1 year ago #

    I think also a return to an older plug because the present one is still a lot of flaws

  6. saxamo
    Member
    Posted 1 year ago #

    completely removed from 4 websites and phpmyadmin tables have all been deleted.. Could not take the chance of it messing up the sites any further or having holes for attackers.. will reinstall once problems have been identified and corrected.. will await further information.

  7. osexcel
    Member
    Plugin Author

    Posted 1 year ago #

    Hi there,

    Could you please send the ftp and WordPress login to our secure support centre here

    https://www.protect-website.com/support/

    We will check and fix it asap and release a new version.

    Best wishes
    Helix

  8. kamiill
    Member
    Posted 1 year ago #

    what? I send you my username and password for ftp and wordpress? I have no doubt about that.

  9. osexcel
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Kamiill

    No problem, we have been working on the three issues now:

    1. The Badge update issue -- fixed

    2, The Virus database update issue -- fixed, we removed it because this is for internal use, when any clients have viruses that we cannot detect, we use our scanning server to update the viruses, then use that section to update the viruses in the client's server, so this is not really a function for the public, we removed it

    3. Database keeps showing not ready -- fixed

    We will release version 2.0.1 soon.

  10. kamiill
    Member
    Posted 1 year ago #

    I am very happy with your previous plugin, I had three attacks per day on my site. After you have installed the previous version helped me very much, but as I did today and no updates unfortunately failed. I think it mend and will be all ok :) Sorry but my English is not good so I use google.

  11. Hamoon G
    Member
    Posted 1 year ago #

    could i ask you something? did you release version 2.0.0 without test?
    and what is badge plugin?
    OSE Firewall really is great plugin cause it have power without complexity. when i update to 2.0.0 i saw there is another plugin with OSE firewall and a lot of design changes and there is no setting page issue !
    please keep version 1.6.4 simplicity ...

  12. osexcel
    Member
    Plugin Author

    Posted 1 year ago #

    Re: could i ask you something? did you release version 2.0.0 without test?

    -- we have tested thoroughly with the following scenarios:
    1. New install of WordPress
    2. An existing WordPress platform, installing OSE Firewall, then upgrade to 2.0.0
    3. We also install the plugin in our new website (Protect-website.com) before releasing it,

    All went well, but seems that the framework did not work quite well on some servers, we are checking the cause

    Re: changes and there is no setting page issue !

    -- The setting panels were changed to Configuration Panels, so please access to the following link for the configuration:

    admin.php?page=ose_fw_configuration

    The user manual can be found here:

    https://www.protect-website.com/user-manual/

    If there is anywhere you think it can be improved, please let us know, we will try to improve them as soon as possible. :)

  13. osexcel
    Member
    Plugin Author

    Posted 1 year ago #

    BTW, we have released 2.0.1, which fixed the following three issues:

    The Badge update issue -- fixed
    The Virus database update issue -- fixed
    Database keeps showing not ready -- fixed

  14. saxamo
    Member
    Posted 1 year ago #

    Installed version 2.01 on one site. After installing the config area states under scanning configuration that there is a Secret word. Unfortunately there is none here.

    Development mode? - enable - why?
    Front end blocking mode - ban IP and show ban page to stop attack

    Enable Stop Forum Spam - Disable - What is this?

    Please initialize database is still saying that even after you initialize and initialize is not spelled with an s.

  15. kamiill
    Member
    Posted 1 year ago #

    I do not know whether to install because before I had a problem with uninstalling from several database tables and had to do a database backup

  16. kamiill
    Member
    Posted 1 year ago #

    Can you tell me which file you need to edit to translate the plugin? translate into Polish

  17. kamiill
    Member
    Posted 1 year ago #

    http://i44.tinypic.com/260tk40.png
    http://oi39.tinypic.com/315ihae.jpg
    http://oi39.tinypic.com/2labt3t.jpg

    In the third picture are shown as buttons to click on Initialise database that nothing happens as if there was nothing there. I did update to 2.0.1 and still the same

  18. osexcel
    Member
    Plugin Author

    Posted 1 year ago #

    To saxamo:

    RE: Installed version 2.01 on one site. After installing the config area states under scanning configuration that there is a Secret word. Unfortunately there is none here.

    -- We have removed the secret word field, but the description was not removed yet, so it shows there, will remove it in the next release.

    Development mode? - enable - why?
    Front end blocking mode - ban IP and show ban page to stop attack

    -- We added the documentation here, please access this page for more information

    https://www.protect-website.com/scanning-configuration/

    Re: Enable Stop Forum Spam - Disable - What is this?

    -- We improve this user manual as well:
    https://www.protect-website.com/ose-anti-spam-configuration/

    Please initialize database is still saying that even after you initialize and initialize is not spelled with an s.

    -- Yes, the differences between British and US English, and we will change it to Initialize as advised. Thank you for pointing this out.

  19. osexcel
    Member
    Plugin Author

    Posted 1 year ago #

    Hi kamiill

    It seems that the javascript cannot be loaded, would it be possible to grant us some access to the wordpress admin area? Please do not worry about giving us the access, we have been serving thousands of Joomla websites in the last 5 years, and you can review how people rate our services from Joomla here, and ProWeb is part of OSE's portfolio:

    http://extensions.joomla.org/extensions/tools/security-tools/7032

    http://extensions.joomla.org/extensions/access-a-security/site-security/site-protection/8384

    We are professional, and trusted by thousands of Joomla users, and will NOT expose your confidential information to others.

    If you are able to grant us the admin access to the WordPress backend and the ftp access, please send it to our secure support center here.

    https://www.protect-website.com/support-center/

    We will check and fix it asap.
    Best wishes
    Helix

  20. kamiill
    Member
    Posted 1 year ago #

    Hi Osexcel

    sorry but I can not send the application through the website.

    Forbidden
    You do not have permission to access this document.
    
    Web Server at protect-website.com

    Give me to each e-mail

  21. osexcel
    Member
    Plugin Author

    Posted 1 year ago #

    Hi kamiill
    Please send to tickets@protect-website.com, the ticket system will accept it soon.

    Also, please tell us your IP address, I will check the server Firewall and see what happens, the firewall might be blocking your IP so it shows the Forbidden message.

  22. kamiill
    Member
    Posted 1 year ago #

    good I sent an e-mail to you

  23. osexcel
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks Kamiill, we received your ticket, and will deal with the issue there.

  24. osexcel
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Kamiill

    Issue resolved, we upgraded the plugin to 2.0.2 in your website, it is caused by the language as your website is non-english website, where the language javascript file for non-english websites was not able to load, we updated our codes. Now it is working fine.

    If you would like to translate the plugin, see this tutorial:

    https://www.protect-website.com/how-to-translate-ose-firewall/

    Please double check it and see how it goes.
    Hope this helps. :)
    Best wishes
    Helix

  25. saxamo
    Member
    Posted 1 year ago #

    Can you please help me out? I need you to log into the site and install this. Whenever I do it, it kills the site. You have to test each page of the site to see the error.. as it does it for one but not the others then all of them but index is okay etc..

    Please advise to what I need to do?

    All tables have been deleted from phpmyadmin regarding OSE..

    Kind regards,
    Saxamo

  26. osexcel
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Saxamo,

    Yes, we definitely can help you out.

    Could you please send the ftp and WordPress login to our secure support centre here

    https://www.protect-website.com/support/

    We will check, install and fix it asap.

    Best wishes
    Helix

  27. kamiill
    Member
    Posted 1 year ago #

    Hi Helix
    still have a little problem, I want to make OSE Viruss Scanner - take the Initialise Database. Of course loads without problems but inadvertently up-close window I click on the close and nothing loaded to check!

  28. kamiill
    Member
    Posted 1 year ago #

  29. saxamo
    Member
    Posted 1 year ago #

    hello there,

    I just tried ( with a nice lengthy message ) to create a ticket ( sorry you missed all my praise ) on your site and just like kamiill I got the response of:

    Forbidden
    You do not have permission to access this document.

    Web Server at protect-website.com

    Please advise..

  30. kamiill
    Member
    Posted 1 year ago #

    Hi saxamo

    normally send e-mail - tickets@protect-website.com

    I did and I no longer have a problem. Sorry to ask you can tell me where you come from.

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