Title: I have issues with Give e-mail function
Last modified: November 24, 2016

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# I have issues with Give e-mail function

 *  [subhinahas1](https://wordpress.org/support/users/subhinahas1/)
 * (@subhinahas1)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/i-have-issues-with-give-e-mail-function/)
 * Hi,
 * I have a a WorPress with Give plugin via GoDaddy hosting. The hosting service
   blocks Office 365 SMTP server and forces me to use their own server, which requires
   no authentication.
 * Whenever I try to use the server to send donors their receipts, the function 
   doesn’t work. I believe that this is because of GoDaddy server, and the fact 
   that it doesn’t require authentication.
 * I tried Google and it worked, however, I am using office 365 for work e-mails
   and can’t keep using my personal Google account to send receipts.
 * Is there any work around this? can I make Give send e-mails through GoDaddy relay
   server?
 * Please help me, I am really desperate here.
 * Thank you,
    Subhi

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/i-have-issues-with-give-e-mail-function/#post-8489895)
 * Hi Subhi,
 * Give sends all emails the same way your WordPress site does, and doesn’t have
   any special settings for how emails are sent at all. So this is something you’ll
   need to workout with GoDaddy and your WordPress site directly.
 * We have this troubleshooting guide for emails that might prove helpful for you:
   
   [https://givewp.com/documentation/core/settings/emails/troubleshooting-common-email-problems/](https://givewp.com/documentation/core/settings/emails/troubleshooting-common-email-problems/)
 * Specifically, I think the Postman plugin would help you a lot. Take a look. Good
   luck!

Viewing 1 replies (of 1 total)

The topic ‘I have issues with Give e-mail function’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

## Tags

 * [automate](https://wordpress.org/support/topic-tag/automate/)
 * [donors](https://wordpress.org/support/topic-tag/donors/)
 * [e-mail](https://wordpress.org/support/topic-tag/e-mail/)
 * [receipts](https://wordpress.org/support/topic-tag/receipts/)

 * 1 reply
 * 2 participants
 * Last reply from: [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/i-have-issues-with-give-e-mail-function/#post-8489895)
 * Status: not resolved