I have a question related to AUSPOST

atulrana
(@atulrana)

5 years, 11 months ago

I want to use the Auspost Shipping with my wordpress site, Currently I’m using Toll IPEC and auspost but Auspost is not working I’m using this wordpress plugin

“https://wordpress.org/plugins/australian-post-woocommerce-extension/”.

Shipping Cost is not calculatd according to Auspost only Toll IPEC is working

Viewing 8 replies - 1 through 8 (of 8 total)

Thread Starter atulrana
(@atulrana)

5 years, 11 months ago

These are the options which I saw in my admin dashboard have a look into this screenshot

https://prnt.sc/osfitx

I think some options are missing, Please reply ASAP and help me to fix this issue.
Plugin Author Waseem Senjer
(@waseem_senjer)

5 years, 11 months ago
Hello @atulrana ,

Thanks for using our plugin.

Is it possible to send me the debugging messages?
- Go to WooCommerce ⇒ Settings ⇒ Shipping ⇒ Shipping Zones. And then edit the shipping zone where you assigned Australia Post. Then click on the Australia Post settings page.
- Enable the Debug Mode option and Save the Changes.
- Then go to the Cart page, and send me the displayed debugging messages here. (These messages are only displayed for administrators).
- Please, do not to forget to disable the Debug Mode after that.
Best Regards,
Waseem
- This reply was modified 5 years, 11 months ago by Waseem Senjer.
Thread Starter atulrana
(@atulrana)

5 years, 11 months ago

Hi @waseem_senjer

Here is the screenshot of cart page http://prntscr.com/otblf3

This is the AUSPOST shipping setting page https://prnt.sc/osfitx

Plugin Author Waseem Senjer
(@waseem_senjer)

5 years, 11 months ago

Hello @atulrana

Thanks for the screenshots, but as I mentioned before I need you to enable the Debug Mode and send me the debugging messages that appear in the cart page.

Thread Starter atulrana
(@atulrana)

5 years, 11 months ago

Debug mode is on but there is no error in the cart page

http://prntscr.com/otrtwh

http://prntscr.com/otruw6

Plugin Author Waseem Senjer
(@waseem_senjer)

5 years, 11 months ago

Can you please send me a screenshot of the shipping zones page?
Thread Starter atulrana
(@atulrana)

5 years, 11 months ago
http://prntscr.com/ougabs
http://prntscr.com/ougahz
http://prntscr.com/ougayx
- This reply was modified 5 years, 11 months ago by atulrana.
Plugin Author Waseem Senjer
(@waseem_senjer)

5 years, 11 months ago

WooCommerce triggers only one zone when the Customer provides his address. In your case, if the customer provided an Australian address, then only the shipping zone (Express Shipping) is triggered, and as I can see from the screenshot this zone has no shipping methods assigned. Therefore, Australia Post will never be triggered.

Viewing 8 replies - 1 through 8 (of 8 total)

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