I have a problem with plugin WooCommerce Pre-Orders

  • Resolved Ahmad Wael

    (@bbioon)


    2 years, 6 months ago

    Hi there,
    I’m using the plugin WooCommerce Pre-Orders
    after updating to version 5.6 this error appears in my order notes and the order status is going to be failed

    Stripe Transaction Failed (You passed an empty string for ‘payment_method’. We assume empty values are an attempt to unset a parameter; however ‘payment_method’ cannot be unset. You should remove ‘payment_method’ from your request or supply a non-empty value.) Order status changed from Completed to Failed.

    before, on version 5.5 it was working very well.
    Can you please help me with that error?

    Thanks in advance.
    Regards…

    • This topic was modified 2 years, 6 months ago by Ahmad Wael.
    • This topic was modified 2 years, 6 months ago by Ahmad Wael.
Viewing 1 replies (of 1 total)
  • Luminus Alabi a11n

    (@luminus)

    Automattic Happiness Engineer

    2 years, 6 months ago

    Hi @bbioon,

    We’re not able to provide support for premium products here on the community forums.

    Since you’re using the WooCommerce Pre-Orders extension and that seems to be what you’ve identified as the cause of this error, you’ll want to open a ticket at WooCommerce.com > My Account > Support.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

Viewing 1 replies (of 1 total)
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