i got couple of questions

  • Resolved todaydownloadz

    (@todaydownloadz)


    9 years, 9 months ago

    Hi, I got couple of questions.

    1. In settings misc- File Downloads what is the link between file download limit and download link expiration. As an example lets say , File Download Limit is 5 and Download Link Expiration is 24 hours. That means within 24 hours it can be downloaded only 5 times and then the purchase is no long valid or 24 hour period time means 1 of 5 limits ? Im little bit confisued about that.

    2. In Terms of Agreement, I checked Agree to Terms option and filled all the details needed. At checkout page when I clicked show terms it just went to the top of the page by adding # to end of the url and nothing happens (ex: http://www.domain.com/checkout/#). How can I solve this? (and also when I enable ajax and clicked the purchase button the same thing happen with # and there is no redirection or shopping card widget updating)

    3. I have forced the user to login or register at the checkout. After the purchase done how that particular user can his purchase history to redownload the file later? I logged in as a normal user but there is no section as purchase history in dashboard or something.

    Ill let u knw if I got more issues but for now I need to solve above issues soon as possible
    Thank you

    https://wordpress.org/plugins/easy-digital-downloads/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Pippin Williamson

    (@mordauk)

    9 years, 9 months ago

    1. It means customers can download files a maximum of 5 times within 24 hours. After 24 hours, no further downloads will be permitted.

    2. Sounds like you have a javascript error. Try switching to one of the default themes for a moment to see if it works then. Does it?

    3. They just need to login and go to the page that you have placed the [purchase_history] or [download_history] short code on.

    Thread Starter todaydownloadz

    (@todaydownloadz)

    9 years, 9 months ago

    lets say 24 hrs is over and download link no longer valid. what if the user need to download it from his purchase history after 24 hours? do i have to do manually or is it automated ? and how to do it ?

    another thing i have set 5 times for the download. and i tried 3 times in a row and after that i couldnt go for the next 2 tries and it said you hit max limit. do i have to give some interval between clicking the download link. that 3 times was happened within one minute or so. let me know…

    Plugin Contributor Pippin Williamson

    (@mordauk)

    9 years, 9 months ago

    The download links in purchase history regenerate each time the page is loaded, so they won’t expire like that.

Viewing 3 replies - 1 through 3 (of 3 total)
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