Hello @piero62,
Hello, I conncected sucessfully your plugin to my facebook account.
But only one product of 22 was sync.
I understand you tried re-syncing, are you sure these products’ visibility is set to sync and show as highlighted in the screenshot below?
Link to image: https://i.imgur.com/jKlToch.png
If they already are, you might want to try deleting the whole catalogue and resetting everything using the following snippet: https://woocommerce.com/document/facebook-for-woocommerce-delete-or-reset-all-facebook-products/
You can also check the following documentation for common syncing problems: https://woocommerce.com/document/facebook-for-woocommerce-products-are-not-displaying-in-facebook-shop/
Let us know how it goes.
I checked all of your suggestions but doesn’t works.
Product visibility is well set,
Function on action I run but no effect,
I deleted the catalog end created a new one but no articles on it after re-syncking too.
May be cache plugin ? I’m using WPRocket.
Let me know
Bye
Piercarlo
Hi Piercarlo,
Is it possible the products that are not syncing are out of stock, are virtual products, or do they have many variations? I’d recommend rechecking this documentation below:
https://woocommerce.com/document/facebook-for-woocommerce/#why-are-my-products-not-displayed-on-my-shop-after-installing-the-plugin
Let us know if there are any questions.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.