Support » Fixing WordPress » I get “nsdfjk” on a blank page

  • moustafaabdelhady

    (@moustafaabdelhady)


    I get “nsdfjk” on a blank page whenever I try to activate or deactivate any plugin and I saw that the search of the widgets started to give the same error to the website visitors!!!
    also the woocommerce was affected as well as I can see that the shipping fees feature is not recognizing any address the visitors try!!!

    can anyone assist here?, there is no previous support regarding this was found here or anywhere when I searched google!!

    Please help the situation is really disappointing 🙁

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Ciprian

    (@butterflymedia)

    You have been infected with malware. Check if you have the Advanced Access Manager plugin installed, which has been patched and updated since the vulnerability has been discovered.

    You will need to check your wp-config.php file, your theme’s header.php, footer.php and functions.php for any newly added code.

    • This reply was modified 2 months ago by  Ciprian.
    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Get a fresh cup of coffee, take a deep breath and carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures.

    If you’re unable to clean your site(s) successfully, there are reputable organizations that can clean your sites for you. Sucuri and Wordfence are a couple.

Viewing 2 replies - 1 through 2 (of 2 total)
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