Support » Plugin: Contact Form 7 Multi-Step Forms » I get message “Please fill out the form on the previous page”

  • Resolved officerecycle

    (@officerecycle)


    Hi There

    Hope you all doing well
    I need some help regarding my 2 level contact form.
    When I click on my contact page I get the message “Please fill out the form on the previous page”

    I have “W3 Total Cache” enabled but I tried disabling and clearing cache but still the same.

    Any support would be highly appreciated.

    I have two steps bellow. Sorry for the Japanese field names but I hope you can get the coding part.

    お問い合わせStep1
    ================

    <div class=”contactmail clearfix”>
    <div>
    <p class=”req”>お名前</p>
    [text* your-name]
    </div>
    <div>
    <p class=”noreq”>オナマエ(カナ)</p>
    [text text-202]
    </div>
    <div>
    <p class=”noreq”>郵便番号</p>
    [text text-203]
    </div>
    <div>
    <p class=”noreq”>都道府県</p>
    [text text-204]
    </div>
    <div>
    <p class=”noreq”>住所</p>
    [text text-205]
    </div>
    <div>
    <p class=”req”>電話番号</p>
    [tel* tel-206]
    </div>
    <div>
    <p class=”req”>メールアドレス</p>
    [email* cust-email]
    </div>

    </div>

    [submit “商品情報の入力画面へ進む”]
    [multistep first_step “2-1-contactus2/”]

    お問い合わせStep2
    ================
    <div class=”contactmail clearfix”>
    <div>
    <p class=”req”>商品名</p>
    [text* text-101]
    </div>

    <div>
    <p class=”noreq”>商品の状態</p>
    [radio radio-102 default:1 “新品” ” 中古” ” 故障”]
    </div>

    <div>
    <p class=”noreq”>型番</p>
    [text text-103]
    </div>

    <div>
    <p class=”noreq”>付属品</p>
    [textarea textarea-104]

    <div>
    <p class=”noreq”>商品のお写真</p>

    [file file-138 limit:8mb class:media]
    [file file-139 limit:8mb class:media]
    [file file-140 limit:8mb class:media]

    </div>
    </div>

    <p class=”re”>
    [previous “お客様情報の入力へ戻る”]</p>
    [submit “ 送信する(申し込む) ”]
    [multistep “2-2”]

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter officerecycle

    (@officerecycle)

    Any support would be greatly appreciated.

    Plugin Author webheadcoder

    (@webheadllc)

    Hi,

    Sorry for the delay. It looks like you’re using a mixture of the old and new format. Replace your multistep tag in step 1 with something like this:

    [multistep multistep-123 first_step "/contactus2/"]

    and replace your multistep tag in step 2 with something like this:

    [multistep multistep-456 last_step send_email]

    Thread Starter officerecycle

    (@officerecycle)

    Hi

    Thank you so much for your support
    It works like a charm now. Thanks again!!.
    If you don’t mind I have one more error that seems no impact but needs to get rid of if not too much hassle.

    送信先
    [cust-email]
    !(設定エラー) 不正なメールボックス構文が使用されています。

    Plugin Author webheadcoder

    (@webheadllc)

    Hi,

    Thank you for the update.

    If this is a warning on the Mail tab you can safely ignore it. Contact Form 7 is simply looking at the Form tab within the same form and not seeing the [cust-email] field. Since forms aren’t directly linked to each other there’s no way for Contact Form 7 to know the field is set in another form.

    Thread Starter officerecycle

    (@officerecycle)

    Thank you for your support
    You made my day! My highest gratitude and appreciation.
    Stay Safe !

Viewing 5 replies - 1 through 5 (of 5 total)
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