Support » Plugin: WooCommerce » I get Cannot load woocommerce after update to 2.2.2

  • Resolved Alexander Asomba

    (@alexasomba)


    on clicking woocommerce at my admin backend the url loaded is …/wp-admin/admin.php?page=woocommerce and it loads a white page with this

    Cannot load woocommerce

    I noticed my woocommerce sub-menus used to be

      Orders
      Coupons
      Reports
      Settings
      System status
      Add-ons

    but now it is different with

      Woocommerce

    being just right on top of the list with that same url; …/wp-admin/admin.php?page=woocommerce which takes me to a white page that says Cannot load woocommerce

    https://wordpress.org/plugins/woocommerce/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mike Jolley (a11n)

    (@mikejolley)

    Where are you finding that link? The link itself is wrong (admin.php?page=woocommerce)

    The “main” WC page is edit.php?post_type=shop_order

    Thread Starter Alexander Asomba

    (@alexasomba)

    I tested some other install and you are right.

    It happens to be caused by a conflicting plugin. It’s better now after I turned the problematic plugin off.

    Thanks Mike!

    Hey Mike.

    Just updated our system to the latest WooCommerce 2.2.4 and latest Woo extensions, and seeing the same problem.

    A quick google search for that error brought me to this forum post…

    To answer your question, of where I am getting that link…

    It’s the actual left hand “WooCommerce” menu item, as well as the sub-menu item “WooCommerce” that leads to this URL: /wp-admin/admin.php?page=woocommerce

    Screenshot: http://www.screencast.com/t/ERWUmttxd5Z

    Thanks for your help on the Stripe API issue on Twitter btw 🙂

    Have an awesome day!
    Dan

    Mike, this was resolved after updating Admin Menu Editor Pro to latest version, 1.9.5.

    See the note on their changelog under the 1.9.5 version, the mention of “WooCommerce 2.2.1+ compatibility”.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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