I found a bug – when you share a post through the mail – the mail does not come.
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Hi guys. Thank you for a wonderful plugin. I found a bug – when you share a post through the mail – the mail does not come. And spam folder is empty. I am use Pagely (https://pagely.com/wordpress-hosting/) and WP-Mail-SMTP plugin. And please add more social networks (for example – vk.com). Thanks.
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Could you post your site URL here, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
http://jetpack.me/contact-support/please add more social networks (for example – vk.com)
You can use this plugin to add vk.com to the list of Jetpack sharing buttons:
https://wordpress.org/plugins/vk-sharing-jetpack/Thank you! I was able to reproduce the issue.
Jetpack’s Email sharing button uses a core WordPress function named
wp_mail
to send out emails. There are different things that could stop the emails from going out.Could you start by installing this small plugin, and see if your WordPress installation is able to send out emails?
https://wordpress.org/plugins/check-email/Let me know how it goes.
Jeremy, I have this plugin – https://wordpress.org/plugins/email-subscribers/ . Emails sent correctly. http://i.imgur.com/Lvb615v.png
http://i.imgur.com/nJM7mXV.png – email subscribers plugin works correctly.
The plugin I mentioned above should work well with WP-Mail-SMTP. What happens when you try to send a test email?
Excellent, that’s a good first step!
Which email service do you use to send out the emails? Does that service give you access to its logs, so you can find out what happened to the emails sent via the Jetpack email sharing button?
object(PHPMailer)#446 (69) { ["Version"]=> string(5) "5.2.7" ["Priority"]=> int(3) ["CharSet"]=> string(5) "UTF-8" ["ContentType"]=> string(10) "text/plain" ["Encoding"]=> string(4) "8bit" ["ErrorInfo"]=> string(0) "" ["From"]=> string(20) "***@georgesoros.me" ["FromName"]=> string(5) "Admin" ["Sender"]=> string(0) "" ["ReturnPath"]=> string(0) "" ["Subject"]=> string(46) "WP Mail SMTP: Test mail to vertuo**o@gmail.com" ["Body"]=> string(68) "This is a test email generated by the WP Mail SMTP WordPress plugin." ["AltBody"]=> string(0) "" ["Ical"]=> string(0) "" ["MIMEBody":protected]=> string(69) "This is a test email generated by the WP Mail SMTP WordPress plugin. " ["MIMEHeader":protected]=> string(427) "Date: Thu, 7 May 2015 15:36:02 +0000 Return-Path: To: vertuo**o@gmail.com From: Admin Subject: WP Mail SMTP: Test mail to vertuo**o@gmail.com Message-ID: <1a7e49b5730ca4ffa06b62cef9e81a1a@www.georgesoros.me> X-Priority: 3 X-Mailer: PHPMailer 5.2.7 (https://github.com/PHPMailer/PHPMailer/) MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit " ["mailHeader":protected]=> string(0) "" ["WordWrap"]=> int(0) ["Mailer"]=> string(4) "smtp" ["Sendmail"]=> string(18) "/usr/sbin/sendmail" ["UseSendmailOptions"]=> bool(true) ["PluginDir"]=> string(0) "" ["ConfirmReadingTo"]=> string(0) "" ["Hostname"]=> string(0) "" ["MessageID"]=> string(0) "" ["MessageDate"]=> string(0) "" ["Host"]=> string(14) "smtp.yandex.ru" ["Port"]=> string(3) "465" ["Helo"]=> string(0) "" ["SMTPSecure"]=> string(3) "ssl" ["SMTPAuth"]=> bool(true) ["Username"]=> string(20) "a**in@georgesoros.me" ["Password"]=> string(20) "********" ["AuthType"]=> string(0) "" ["Realm"]=> string(0) "" ["Workstation"]=> string(0) "" ["Timeout"]=> int(10) ["SMTPDebug"]=> bool(true) ["Debugoutput"]=> string(4) "echo" ["SMTPKeepAlive"]=> bool(false) ["SingleTo"]=> bool(false) ["SingleToArray"]=> array(0) { } ["do_verp"]=> bool(false) ["AllowEmpty"]=> bool(false) ["LE"]=> string(1) " " ["DKIM_selector"]=> string(0) "" ["DKIM_identity"]=> string(0) "" ["DKIM_passphrase"]=> string(0) "" ["DKIM_domain"]=> string(0) "" ["DKIM_private"]=> string(0) "" ["action_function"]=> string(0) "" ["XMailer"]=> string(0) "" ["smtp":protected]=> object(SMTP)#445 (12) { ["Version"]=> string(5) "5.2.7" ["SMTP_PORT"]=> int(25) ["CRLF"]=> string(2) " " ["do_debug"]=> bool(true) ["Debugoutput"]=> string(4) "echo" ["do_verp"]=> bool(false) ["Timeout"]=> int(10) ["Timelimit"]=> int(30) ["smtp_conn":protected]=> int(0) ["error":protected]=> NULL ["helo_rply":protected]=> NULL ["last_reply":protected]=> string(31) "221 2.0.0 Closing connection. " } ["to":protected]=> array(1) { [0]=> array(2) { [0]=> string(19) "vertuo**o@gmail.com" [1]=> string(0) "" } } ["cc":protected]=> array(0) { } ["bcc":protected]=> array(0) { } ["ReplyTo":protected]=> array(0) { } ["all_recipients":protected]=> array(1) { ["vertuo**o@gmail.com"]=> bool(true) } ["attachment":protected]=> array(0) { } ["CustomHeader":protected]=> array(0) { } ["lastMessageID":protected]=> string(53) "<1a7e49b5730ca4ffa06b62cef9e81a1a@www.georgesoros.me>" ["message_type":protected]=> string(5) "plain" ["boundary":protected]=> array(3) { [1]=> string(35) "b1_1a7e49b5730ca4ffa06b62cef9e81a1a" [2]=> string(35) "b2_1a7e49b5730ca4ffa06b62cef9e81a1a" [3]=> string(35) "b3_1a7e49b5730ca4ffa06b62cef9e81a1a" } ["language":protected]=> array(0) { } ["error_count":protected]=> int(0) ["sign_cert_file":protected]=> string(0) "" ["sign_key_file":protected]=> string(0) "" ["sign_key_pass":protected]=> string(0) "" ["exceptions":protected]=> bool(true) }
The SMTP debugging output is shown below:
SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "220 smtp1o.mail.yandex.net ESMTP (Want to use Yandex.Mail for your domain? Visit http://pdd.yandex.ru) "SMTP -> get_lines(): $data is "220 smtp1o.mail.yandex.net ESMTP (Want to use Yandex.Mail for your domain? Visit http://pdd.yandex.ru) "SMTP -> FROM SERVER:220 smtp1o.mail.yandex.net ESMTP (Want to use Yandex.Mail for your domain? Visit http://pdd.yandex.ru) CLIENT -> SMTP: EHLO www.georgesoros.me SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "250-smtp1o.mail.yandex.net "SMTP -> get_lines(): $data is "250-smtp1o.mail.yandex.net "SMTP -> get_lines(): $data was "250-smtp1o.mail.yandex.net "SMTP -> get_lines(): $str is "250-8BITMIME "SMTP -> get_lines(): $data is "250-smtp1o.mail.yandex.net 250-8BITMIME "SMTP -> get_lines(): $data was "250-smtp1o.mail.yandex.net 250-8BITMIME "SMTP -> get_lines(): $str is "250-PIPELINING "SMTP -> get_lines(): $data is "250-smtp1o.mail.yandex.net 250-8BITMIME 250-PIPELINING "SMTP -> get_lines(): $data was "250-smtp1o.mail.yandex.net 250-8BITMIME 250-PIPELINING "SMTP -> get_lines(): $str is "250-SIZE 42991616 "SMTP -> get_lines(): $data is "250-smtp1o.mail.yandex.net 250-8BITMIME 250-PIPELINING 250-SIZE 42991616 "SMTP -> get_lines(): $data was "250-smtp1o.mail.yandex.net 250-8BITMIME 250-PIPELINING 250-SIZE 42991616 "SMTP -> get_lines(): $str is "250-AUTH LOGIN PLAIN "SMTP -> get_lines(): $data is "250-smtp1o.mail.yandex.net 250-8BITMIME 250-PIPELINING 250-SIZE 42991616 250-AUTH LOGIN PLAIN "SMTP -> get_lines(): $data was "250-smtp1o.mail.yandex.net 250-8BITMIME 250-PIPELINING 250-SIZE 42991616 250-AUTH LOGIN PLAIN "SMTP -> get_lines(): $str is "250-DSN "SMTP -> get_lines(): $data is "250-smtp1o.mail.yandex.net 250-8BITMIME 250-PIPELINING 250-SIZE 42991616 250-AUTH LOGIN PLAIN 250-DSN "SMTP -> get_lines(): $data was "250-smtp1o.mail.yandex.net 250-8BITMIME 250-PIPELINING 250-SIZE 42991616 250-AUTH LOGIN PLAIN 250-DSN "SMTP -> get_lines(): $str is "250 ENHANCEDSTATUSCODES "SMTP -> get_lines(): $data is "250-smtp1o.mail.yandex.net 250-8BITMIME 250-PIPELINING 250-SIZE 42991616 250-AUTH LOGIN PLAIN 250-DSN 250 ENHANCEDSTATUSCODES "SMTP -> FROM SERVER:250-smtp1o.mail.yandex.net 250-8BITMIME 250-PIPELINING 250-SIZE 42991616 250-AUTH LOGIN PLAIN 250-DSN 250 ENHANCEDSTATUSCODES CLIENT -> SMTP: AUTH LOGIN SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "334 VXNlcjhUhkcU6 "SMTP -> get_lines(): $data is "334 VXNlcfjHjkU6 "SMTP -> FROM SERVER:334 VXNldkixj6U8 CLIENT -> SMTP: YHJKtaW5AZ2Vvcmdlc29yb3MubWU= SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "334 UGFzhjk56cmQ6 "SMTP -> get_lines(): $data is "334 UGhjk56llgvcmQ6 "SMTP -> FROM SERVER:334 UGdfhjk44vcmQ6 CLIENT -> SMTP: YWRtaW5AZ2Vvcmdjjkljklj5kl65WU= SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "235 2.7.0 Authentication successful. "SMTP -> get_lines(): $data is "235 2.7.0 Authentication successful. "SMTP -> FROM SERVER:235 2.7.0 Authentication successful. CLIENT -> SMTP: MAIL FROM: SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "250 2.1.0 ok "SMTP -> get_lines(): $data is "250 2.1.0 ok "SMTP -> FROM SERVER:250 2.1.0 ok CLIENT -> SMTP: RCPT TO: SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "250 2.1.5 recipient ok "SMTP -> get_lines(): $data is "250 2.1.5 recipient ok "SMTP -> FROM SERVER:250 2.1.5 recipient ok CLIENT -> SMTP: DATA SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "354 Enter mail, end with "." on a line by itself "SMTP -> get_lines(): $data is "354 Enter mail, end with "." on a line by itself "SMTP -> FROM SERVER:354 Enter mail, end with "." on a line by itself CLIENT -> SMTP: Date: Thu, 7 May 2015 15:36:02 +0000 CLIENT -> SMTP: Return-Path: CLIENT -> SMTP: To: vertuo**o@gmail.com CLIENT -> SMTP: From: Admin CLIENT -> SMTP: Subject: WP Mail SMTP: Test mail to vertuo**o@gmail.com CLIENT -> SMTP: Message-ID: <1a7e49b5730ca4ffa06b62cef9e81a1a@www.georgesoros.me> CLIENT -> SMTP: X-Priority: 3 CLIENT -> SMTP: X-Mailer: PHPMailer 5.2.7 (https://github.com/PHPMailer/PHPMailer/) CLIENT -> SMTP: MIME-Version: 1.0 CLIENT -> SMTP: Content-Type: text/plain; charset=UTF-8 CLIENT -> SMTP: Content-Transfer-Encoding: 8bit CLIENT -> SMTP: CLIENT -> SMTP: This is a test email generated by the WP Mail SMTP WordPress plugin. CLIENT -> SMTP: CLIENT -> SMTP: . SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "250 2.0.0 Ok: queued on smtp1o.mail.yandex.net as 1431012965-dj4z05mzCx-a3ACEuwT "SMTP -> get_lines(): $data is "250 2.0.0 Ok: queued on smtp1o.mail.yandex.net as 1431012965-dj4z05mzCx-a3ACEuwT "SMTP -> FROM SERVER:250 2.0.0 Ok: queued on smtp1o.mail.yandex.net as 1431012965-dj4z05mzCx-a3ACEuwT CLIENT -> SMTP: QUIT SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "221 2.0.0 Closing connection. "SMTP -> get_lines(): $data is "221 2.0.0 Closing connection. "SMTP -> FROM SERVER:221 2.0.0 Closing connection.
This is a test email from this plugin – https://wordpress.org/plugins/email-subscribers/ .
I don’t know how to get the logs from Jetpack email sharing button.
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