Support » Plugin: Compress JPEG & PNG images » I entered a wrong email address to register, how can I reset it?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author TinyPNG

    (@tinypng)

    Hi Yvan,

    If you send us an email at support@tinify.com and let us know the email address you registered with and the email address you’d like us to change it to then we’re happy to do that for you!

    Well am not sure about the email because I believe it’s typo.

    Plugin Author TinyPNG

    (@tinypng)

    I understand that, still worth a try to find it. Please send us an email so that we can have a look for you.

    Could you provide us with the name of the WP option where you store the settings so that we could use delete_option() to reset them?

    @yvancg68 You can run this code once in your functions.php and the settings will be resetted:

    delete_option('tinypng_email_address');
    delete_option('tinypng_status');
    delete_option('tinypng_remaining_credits');
    delete_option('tinypng_paying_state');
    delete_option('tinypng_api_key');
    delete_option('tinypng_compression_timing');

    It’s probably enough with tinypng_email_address and tinypng_api_key, but just in case…

    Remember to remove this code from functions.php after you have refreshed the page one time.

Viewing 5 replies - 1 through 5 (of 5 total)
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