• Resolved ranaharoon322

    (@ranaharoon322)


    I enable Webp option but its not working but its still showing jpeg and png format am using litespeed plugin please check my url and guide me thanks 🙂

    The page I need help with: [log in to see the link]

Viewing 10 replies - 16 through 25 (of 25 total)
  • Plugin Support qtwrk

    (@qtwrk)

    @jacksmithy What does log say ? can you paste some of them ?

    Best regards,

    jacksmithy

    (@jacksmithy)

    Hi @qtwrk

    Sorry, I’ve just seen you reply. Which part of the file log you need. It is too long.

    no mention of any errors

    Kind regards

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    it should something like this

    04/01/19 19:46:37.981 [92.59.xxx.xxx:46214 1 mi1] [Media] webp replacing: https://domain.com/wp-content/themes/theme/images/logo.png => LSC_Media->replace_webp()@785 => LSC_Media->_replace_buffer_img_webp()@670 => LSC_Media->_finalize()@358 => LSC_Media::finalize()@341
    04/01/19 19:46:37.982 [92.59.xxx.xxx:46214 1 mi1] [Util] file not exist: /home/user/public_html/wp-content/themes/theme/images/logo.png.webp

    so in above example log , the logo.png won’t be replaced because file “logo.png.webp” doesn’t exists.

    Best regards,

    jacksmithy

    (@jacksmithy)

    Ok, I will check and get back to you as soon as I can.

    Thanks

    jacksmithy

    (@jacksmithy)

    One question

    I have the website set to only accept jpg, png, gif files when uploaded by users to the server. Would that make any difference?

    Despite the above, I can still see the Webp images in server’s folders.

    Thanks

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    That’s OK , if users upload files of .jpg , .png …etc

    the thing is , when users upload images , and then do the image optimization , with proper configuration , image optimization service will generate the webp images for you.

    but , in other case, for example, you have 100 images, you optimized 40 of them then you realized you didn’t enable webp , so you enable it now and keep optimize , at this moment , only the remaining 60 images will have .webp file. in this case you will need to destroy all optimization and re-do it.

    Best regards,

    jacksmithy

    (@jacksmithy)

    Thanks for that.

    I can’t see any errors like the once you’ve mentioned above and I can see the the Webp images sitting in the server directory.

    the Webp enabled.

    Can I have a full screenshot of your media settings. Just in case mine is different which is highly unlikely.

    Good feature if it works

    Thanks

    jacksmithy

    (@jacksmithy)

    Image WebP Replacement: ON

    stanley@litespeed

    (@stanleylitespeed)

    Hi @ranaharoon322, as you can see some webp in “03” folder but not any webp in “02” folder, can you check both folders contain the same Linux user right and permission setting?

    And @jacksmithy, please provide an advanced debug log on gist after running image optm. Thanks!

    Plugin Support LiteSpeed Lisa

    (@lclarke)

    Hi,

    I’m going to mark this topic “Resolved,” due to lack of activity.

    If you still need help, we’ll be happy to reopen the topic. Please provide the previously requested information, if so.

    Thanks!

Viewing 10 replies - 16 through 25 (of 25 total)
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