Support » Plugin: The Ultimate Solution For Amazon Affiliates » I don't think so they are professional. They are irresponsible….

  • Resolved ashikspot

    (@ashikspot)


    I bought Prosociate 3 yesterday. but it’s not working. This plugin will not work without SOAP server, but SOAP server is so costly. And there most shameless thing is there Customer Support. Last 7/9 days I have sent many email to Mark Ketzler to know about there product but he didn’t replied he just replied 1st email. This is the worst customer service I ever had. Now i want my money back. God knows what will happen next….

    https://wordpress.org/plugins/prosociate-amazon/

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  • Plugin Author wpsocial

    (@wpsocial)

    Yes we use PHP SOAP and the Amazon API to get product information. It is in the faq and requirements etc. Almost all hosts support SOAP it certainly has no impact on your hosting price. Not sure what else we could do and your refund was issued the same day it was requested. Not sure how your host lack of SOAP support equates to a 1-star rating for the product. And of course, it was not even the product from WordPress.org.

    • This reply was modified 3 years ago by wpsocial.
Viewing 1 replies (of 1 total)
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