I don’t receive email

  • Resolved Rebel Republik

    (@meszarovits)


    3 years ago

    Hello there!
    I just installed your plugin very easily. Just I made a test and I never received the email.
    In advance thanks for your help,
    Manuel

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Guido

    (@guido07111975)

    3 years ago

    Hi Manuel,

    Just did a test on your website. If there’s a problem with sending mails, my plugin gives a notification after pressing submit. But everything looks fine. In some cases the submission is marked as spam by your mail provider, or even blocked. Did you check your spam folder?

    Guido

    Plugin Author Guido

    (@guido07111975)

    3 years ago

    Hi again,

    Can you update to version 12.1 and try again?

    Guido

    Thread Starter Rebel Republik

    (@meszarovits)

    3 years ago

    Hello Guido,
    Thanks for your quick reply.
    I just update to version 12.1 and now is working perfectly.
    I don’t know why before I made several test and it was not working.
    Very good your plugin. So easy to set up!
    Thank you again for your efficiency!
    War regards,
    Manuel

    Plugin Author Guido

    (@guido07111975)

    3 years ago

    Hi,

    Great! I think it was caused by the so called FROM email header, that I’ve fixed in last version. Your site-URL does not contain “www” and because of that no FROM email header was created. Because this header is required submission was probably marked as spam and blocked.

    Guido

    Thread Starter Rebel Republik

    (@meszarovits)

    3 years ago

    Thank you so much Guido!

Viewing 5 replies - 1 through 5 (of 5 total)
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