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[Resolved] I don't have an "orders" menu

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author mra13

    @mra13

    What happens if you switch the theme to one of the default wordpress themes (2012, 2013 or 2014)?

    Plugin Contributor mbrsolution

    @mbrsolution

    Hi @stormymondays can you share your URL?

    Have you added the shopping cart shortcode to your sidebar widget?

    Regards

    @mra13 I switched to 2014 and I didn’t get an orders menu.

    @mbrsolution The shopping cart works perfectly client-side, I’m talking about the orders menu in the Admin side.

    Site: http://en.stormymondays.com

    Plugin Contributor mbrsolution

    @mbrsolution

    Hi @stormymondays, try and disable all plugins except this one. Do you see the orders menu? If you do see the orders menu, enable one by one the other plugins to find out which one is causing the conflict.

    Regards

    @mbrsolution that’s kind of tricky. I don’t want to lose all the settings of the plugins. The theme is using custom type posts correctly, and displaying them in the sidebar, so it’s not a case of another plugin conflicting.

    Plugin Author mra13

    @mra13

    Just want to verify that you are looking at the right place. The orders menu should appear below the WordPress “settings” menu. Are you looking there?

    You don’t lose settings if you temporarily deactivate a plugin.

    @mra13 here’s a screenshot for you:
    http://dl.dropbox.com/u/2900043/Screenshots/0n.png

    Any ideas on what can be the problem, before I start deactivating plugins?

    Plugin Author mra13

    @mra13

    Very weird. Yeah please do a plugin deactivation test. It must be conflicting with another plugin.

    The plugin that causes the problem is the ever popular All In One SEOpack.

    Weirdly enough, I have a lot of plugins that create entries in the sidebar (as you’ve seen in the screenshot) and none have a problem with it.

    One more piece of info: the plugin has an option “Display Menu At The Top”. If you check it, then its menu moves to the very top of the sidebar (annoying!) and – the Cart Orders menu appears!

    Plugin Author mra13

    @mra13

    I can 100% guarantee that it doesn’t have any issue with the all in one SEO plugin because I use that plugin also 🙂

    There is gotta be something else at play.

    Have you checked the “Display Menu At The Top” option?

    I duplicated my main site so I could do the testing while using a default WP theme too. I have a lot of plugins that appear in the sidebar, and none of them was conflicting. Until I deactivated the AIOSEO, I couldn’t see the orders menu.

    There’s one thing I can see: both plugins want to show up right below “Settings”. The other plugins appear in a different grouping, below that section, after a separator. Maybe that’s got something to do with it.

    Plugin Contributor mbrsolution

    @mbrsolution

    Hi @stormymondays, have you tried to only active two plugins this plugin and AIOSEO with the default WordPress theme like Twenty Thirteen or so?

    Plugin Author wptipsntricks

    @wptipsntricks

    I believe this issue is resolved so closing the topic.

Viewing 13 replies - 1 through 13 (of 13 total)
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