Support » Plugin: WordPress Auction Plugin » I don't even see how you can sell this

  • Can’t believe I paid for this plugin. It used to work very well, but the last few updates have completely ruined this plugin. Now half of the features don’t work. I have bid notifications set as “off” and still get them. The “Auction Landing Page” doesn’t recognize anything. Neither does the “Default Auction Page.” Certain features only work if you have a certain display set (like Registered Users Only). I put it as anyone can bid but the responsive display still requires users to login.

    What a joke. Save your money, it will save you plenty of headaches in the long run.

Viewing 1 replies (of 1 total)
  • Plugin Author Weborithm

    (@weborithm)

    Hi jnmcabee,

    Can I ask when you bought our Pro plugin? Are you a subscriber or an Instant Download buyer. Because you would only be able to get concurrent updates if you were a subscriber and then you would have forum access where you can get the support you need, for which we send out instructions on how to register etc…

    Instant Download buyers get support from us as well, provided they do actually get in touch with us. We’ve never turned anyone back.

    But I guess you wanted to use this medium to get in touch with us. That’s fine too.

    If half the features don’t work I think we’d know by now, you can try out our demo here http://demo.wpauctions.com to see that all the features do in fact work.

    The Auction Landing Page is a page which can be assigned as the default landing page for the sidebar widget, in case you don’t show a widget enabled area on your home page.

    The Default Auction Page is a page which can have a shortcode embedded to show all your auctions.

    Both those pages can work independently or in relation with each other. It takes a bit of getting used to, as they each have their own benefits and the choice is left up to the user which they want to use.

    The Registered Users Only mode works for the Traditional Display as that was the case it was built for.

    Our new Responsive Display requires all users to register because our feedback over 7 years from selling this plugin, to thousands of satisfied buyers, has been to increase the relevancy of bids placed. This solved it, so we made it the default for that display.

    The Traditional Display is still made available for those who don’t wish to have that level of user management.

    So with all these options and choices I’ve stated above I can’t agree with you when you say our plugin is a joke.

    In fact we’re quite proud of the many charities, government agencies, multi-million dollar companies, private businesses and many individuals who use our plugin on a daily basis.

    Please feel free to get in touch with us if you are looking for help and we’ll be glad to assist you.

    Best of luck otherwise,
    Hyder

Viewing 1 replies (of 1 total)
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