Support » Plugin: Better Messages – Live Chat for WordPress, BuddyPress, PeepSo, Ultimate Member, BuddyBoss » I do not have access to professional settings! After the update

  • Hello . I have bought a 1 month subscription. to check
    Installed and launched. excellent .
    But when I updated, my settings were lost. And I can’t access professional settings. It seems that I am using the free version.

    I want to enter my account – it gives an error:Sorry, you are not allowed to access this page.

    I want to download the file – it gives an error: Sorry, you are not allowed to access this page.

    please guide me

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author wordplus

    (@wordplus)

    Hi there!

    Firstly try to delete free version and leave only websocket one.
    Let me know if that helps or not!

    Thanks!

    Thread Starter Classic

    (@classicfaz)

    thank you . Yes, the problem is solved now.
    A specialized question – do we have a limit on the number of members? For example, can we invite 1 million people to our messengers and be active?

    Plugin Author wordplus

    (@wordplus)

    The number of members is not limited at the moment.

    Thread Starter Classic

    (@classicfaz)

    I have a problem now:
    I installed this on the Olympus template.
    The site is very heavy and slow to load.
    I also use Hostinger as a host.
    What do you suggest?
    ————————–
    Also a question:
    I want to use contact number to activate users.
    Is it possible for those who have this program to be automatically added to the list? Similar to Telegram – WhatsApp – ….
    Anyone who registers here will display the list of his friends who are members here.

    Plugin Author wordplus

    (@wordplus)

    Sorry, Im not sure I understand what do you asking about.

    The site is very heavy and slow to load because of Better Messages? It was not like that with old version? If you disable Better Messages it becomes light and fast?

    Thanks!

    Thread Starter Classic

    (@classicfaz)

    My site is a social network.
    With the Olympus theme in WordPress.
    I installed and launched the Better Messenger plugin.
    Now my site is heavy. Although it has only 30 users.
    The pages are a little difficult to open.

    Please see: https://migrationgram.com/

    Plugin Author wordplus

    (@wordplus)

    Hi there!

    if you disable better messages plugin its not heavy anymore?

    Thanks!

    Thread Starter Classic

    (@classicfaz)

    It gets a little better.

Viewing 8 replies - 1 through 8 (of 8 total)
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