Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » I Disconnected my website from WordPress and i can’t get it back

  • Resolved eno1x

    (@eno1x)


    Greetings! I might have a really big problem here.

    It all started when i tried to log in my website and i couldn’t. I began searching for solutions, so,it lead me to something called jetpack. I did exactly the first thing in this link https://jetpack.com/support/disconnect-jetpack-sites/
    Then, i disconected my website from wordpress.com thinking it would be good, (i don’t know too much stuff about dealing with a website, not gonna lie).

    I entered in dispair, because when i logged in my wordpress.com account, it says that i have no websites. But i have read that i can reconnect my website to wordpress if i log in with my WP Admin, like here https://jetpack.com/support/reconnecting-reinstalling-jetpack/

    So, now when i try to log in using the WP Admin to reconnect the website to my wordpress.com account again, i can’t, because i was unable to acess the website before. I tried to solve a problem, but I managed to make it worse. Does anyone knows how to help me?

    • This topic was modified 7 months, 3 weeks ago by eno1x.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Dan (a11n)

    (@drawmyface)

    Hi there

    When I try to view your site currently it shows a DNS_PROBE_FINISHED_NXDOMAIN error and “the site can’t be reached.”

    That appears to be a DNS error, rather than anything related to Jetpack, so I’d suggest getting in touch with your hosting provider for help getting that resolved and getting your site back online.

    Thread Starter eno1x

    (@eno1x)

    Thanks for answering me, i’ll give it a try!

    Plugin Support Michelle (a11n)

    (@deathlynotes)

    Hi @eno1x

    I’m marking this as resolved since it’s not a Jetpack issue.

    If you still need help with this, please feel free to mark it as ‘not resolved’ again.

    Thanks

    Michelle P.

Viewing 3 replies - 1 through 3 (of 3 total)
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