Support » Plugin: WooCommerce » I did not the price field in the woocommerce admin bar

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  • Plugin Support Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Hi,

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    THis did not help. And on parts of bar i have show_if_external. What does it mean

    Plugin Support ryanr14

    (@ryanr14)

    Hi @maxim12344,

    It looks like your product data area isn’t working when editing a product. Could you start by sending us your system status report?

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response. That’ll give us some helpful additional information to work from.

    maxim12344

    (@maxim12344)

    
    ### WordPress Environment ###
    
    WordPress address (URL): http://wordpress
    Site address (URL): http://wordpress
    WC Version: 3.6.5
    Log Directory Writable: ✔
    WP Version: 5.2.2
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: ru_RU
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.10
    PHP Post Max Size: 100 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 1000
    cURL Version: 7.59.0
    OpenSSL/1.1.0i
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.12
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.6.5
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ✔
    Общий размер базы данных: 9.44MB
    Размер данных в базе данных: 8.47MB
    Размер индекса базы данных: 0.97MB
    wp_woocommerce_sessions: Данные: 0.02 Мб + Индекс: 0.02 Мб
    wp_woocommerce_api_keys: Данные: 0.02 Мб + Индекс: 0.03 Мб
    wp_woocommerce_attribute_taxonomies: Данные: 0.02 Мб + Индекс: 0.02 Мб
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    wp_woocommerce_shipping_zone_methods: Данные: 0.02 Мб + Индекс: 0.00 Мб
    wp_woocommerce_payment_tokens: Данные: 0.02 Мб + Индекс: 0.02 Мб
    wp_woocommerce_payment_tokenmeta: Данные: 0.02 Мб + Индекс: 0.03 Мб
    wp_woocommerce_log: Данные: 0.02 Мб + Индекс: 0.02 Мб
    wp_commentmeta: Данные: 0.02 Мб + Индекс: 0.03 Мб
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    wp_postmeta: Данные: 0.30 Мб + Индекс: 0.03 Мб
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    wp_term_taxonomy: Данные: 0.02 Мб + Индекс: 0.03 Мб
    wp_termmeta: Данные: 0.02 Мб + Индекс: 0.03 Мб
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    wp_trp_gettext_ru_ru: Данные: 0.02 Мб + Индекс: 0.03 Мб
    wp_usermeta: Данные: 0.02 Мб + Индекс: 0.03 Мб
    wp_users: Данные: 0.02 Мб + Индекс: 0.05 Мб
    wp_wc_download_log: Данные: 0.02 Мб + Индекс: 0.03 Мб
    wp_wc_product_meta_lookup: Данные: 0.02 Мб + Индекс: 0.09 Мб
    wp_wc_webhooks: Данные: 0.02 Мб + Индекс: 0.02 Мб
    
    ### Post Type Counts ###
    
    attachment: 31
    custom_css: 2
    customize_changeset: 2
    elementor_library: 1
    ml-slide: 3
    ml-slider: 1
    nav_menu_item: 5
    page: 19
    polylang_mo: 2
    post: 5
    product: 2
    revision: 32
    scheduled-action: 16
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ❌
    					В вашем магазине не используется HTTPS. Подробнее о HTTPS и SSL-сертификатах .
    Hide errors from visitors: ✔
    
    ### Active Plugins (3) ###
    
    Contact Form 7: от Takayuki Miyoshi – 5.1.3
    MetaSlider: от Team Updraft – 3.13.1
    WooCommerce: от Automattic – 3.6.5
    
    ### Inactive Plugins (0) ###
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: UAH (₴)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
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    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Ссылка магазина: ❌ Страница должна быть открытой
    Корзина: ❌ Страница должна быть открытой
    Оформление заказа: ❌ Страница должна быть открытой
    Мой аккаунт: ❌ Страница должна быть открытой
    Правила и условия: ❌ Страница не задана
    
    ### Theme ###
    
    Name: Test Web Developer
    Version: – 0 доступно
    Author URL: 
    Child Theme: ❌ – Если вы хотите оформить WooCommerce родительской темой
    которую создал кто-то другой
    мы рекомендуем воспользоваться дочерней темой. См. "Как создать дочернюю тему"
    
    WooCommerce Support: ❌ Не определено
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 6
    Oldest: 2019-07-16 11:47:31 +0000
    Newest: 2019-07-16 11:49:35 +0000
    
    Pending: 10
    Oldest: 2019-07-16 11:49:36 +0000
    Newest: 2019-07-23 11:47:31 +0000
    
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    Oldest: –
    Newest: –
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    
    maxim12344

    (@maxim12344)

    Ryan, can u help me after system report?

    Plugin Support ryanr14

    (@ryanr14)

    Hi @maxim12344,

    It’s hard to say, things seem to be fine from the system status.

    Based on the url (http://wordpress) is this a local site? If so, how has it been setup? You also only notice this issue of the product data meta box being blank when trying to create a product?

    Also, what did you mean by

    And on parts of bar i have show_if_external.

    Can you share a screenshot of that for us?

    Plugin Support Hari Shanker R

    (@harishanker)

    Automattic Happiness Engineer

    Hi @maxim12344

    Just checking-in to see if you keep running into troubles. I’d recommend that t you try doing a proper conflict test as @shaneeckert suggested. The system status report looks fine, but if the problems still persist, there might be something triggering it. I’d also recommend looking at WooCommerce > Status > Logs for any errors. Also you might want to look at your browser console for any errors. This might guide us in the right direction about the nature of the problem.

    We haven’t heard back from you in a while, so I’m marking this thread as Resolved.

    However, if the problems persist, feel free to reply to this thread, or open a new one.

    All the best!

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