Support » Plugin: Wordfence Security » I deleted this plugin which is too intrusive

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  • Plugin Author WFSupport

    (@wfsupport)

    We’re sorry you had this experience but I’m a little confused by what you said. There are some messages in the plugin that tell you what features are available to premium users but that is true of most plugins in WordPress that offer free and paid versions. If I were to guess, I would bet you are referring to the emailed alerts you get sent. These do contain a message about upgrading in the footer but the alerts are in fact the alerts you have enabled on the options page. When you are under a brute force attack, if you have not limited the number of emails per hour or left the alert for blocked login attempts, then I would bet you might be annoyed. Personally I go through all the options of any plugin I install to avoid those situations. If you would have opened a support thread here on WordPress.org, our paid staff that man the forums would have been glad to help you configure those.

    The part of your review that I take issue with the most is your implication that all the good stuff costs a user. Did you know that most of what we offer in the plugin is available in the free version? That you can clean your site using the free version wordfence if it becomes hacked? These are things that took lots of time to develop and take more time to maintain. Maintaining a copy of the WordPress.org plugin and theme repository, researching and developing signatures to detect threats we find in the wild, improving the scan engine and our plugin all these things cost money but are offered freely to you. We’re very open about having a premium version and the benefits of upgrading to it. I don’t feel that mentioning it a few places in the plugin, or adding a signature line to alert emails is excessive. I would hope that you would be able to agree with me in that respect.

    If you’ll care to reinstall and open a post in the forums here, we’ll be happy to help configure your installation to be less ‘noisy’. Maybe that will help you feel safe and less annoyed at the same time.

    tim

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