Support » Plugin: Postman SMTP Mailer/Email Log » I configure the postman but still failed to send message

  • Dear Sir or Madam,
    Because I failed to send message in the contact form 7 from my website, I install the postman plugin.

    But when I fill the e-mail server hostname and other information according to its requirements, I still failed to send message. It hints this in red box:
    “Failed to send your message. Please try later or contact the administrator by another method.”

    And there has one problem, I am not sure how to fill the fifth step:Authentication. What does it mean by the “username”? Is it my e-mail login account or the new account I need to register here? I tried both the two ones, but still failed to send message.

    I have the screenshots. How can I send them to you?
    My e-mail address:
    [ redacted, support is not offered via email, Skype, IM etc. only in the forums ]

    Can you tell me your e-mail address please? Thank you very much!

    Best regards,
    Jane
    [ redacted, support is not offered via email, Skype, IM etc. only in the forums ]

    https://wordpress.org/plugins/postman-smtp/

Viewing 1 replies (of 1 total)
  • Plugin Author Jason Hendriks

    (@jasonhendriks)

    “Failed to send your message. Please try later or contact the administrator by another method.”

    If you look in Postman’s Email Log (in the Tools menu), the exact cause of the Contact Form 7 error will be given. Share the error here.

Viewing 1 replies (of 1 total)
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