I changed the admin password and can not log in – help me

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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    7 years, 8 months ago

    Hi,

    Unfortunately, if you’ve set the incorrect permissions for the admin user, we can’t help you. We can recommend you to try to restore the database of your site from the backup if you have it. Also, you can try to contact your hosting since it’s possible that backup created automatically with their help.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    6 years, 9 months ago

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Viewing 2 replies - 1 through 2 (of 2 total)
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