Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Nuanced Media

    (@nuanced-media)

    jordi,

    So it looks as though you have a number of javascript errors on your site that are causing a delay in the loading of jQuery. This delay is conflicting and halting the initialization of the star input. If you would like to make me a temporary admin account and password for plugins@nuancedmedia.com, I’d be happy to take a closer look at resolving your issue.

    Thanks,
    Charlie Maxwell
    [NM_Developer]

    Hi I’m having the same issue, clicking at the starts does nothing, do you know the reason?

    http://nomadsurfers.com/submit-reviews/?post_id=57329&booking_id=2162&email=sk8walker%40gmail.com

    Thanks!

    I had to downgrade the plugin to 1.7.2 and now they work. 1.7.3 doesnt work

    If you want we can try at my dev site to see what’s going on. Thanks!

    Thread Starter jordiatcreativa

    (@jordiatcreativa)

    I have tried to downgrade to 1.7.2 and it doesn’t work.

    Plugin Contributor Nuanced Media

    (@nuanced-media)

    jordiacreative,

    The issue with your page, is a general javascript issue that is causing a failure to enqueue any of the scripts for the plugin, as well as other plugins on your site. There is a good chance that simply wrapping the Rich Reviews javascript in a timeout delay would resolve this, but I can’t do anything without admin access.

    sk8walker,

    You issue sounds different, if you have a development/staging site setup, I would greatly appreciate the opportunity to take a look at your issue. If you’re willing to make mean account, you can use plugins@nuancedmedia.com for the credentials.

    Thanks

    Hello, sorry for the late answer because i wasnt the owner of the thread i didnt receive any email notifying your reply.

    I’ve sent an email to plugins@nuancemedia.com providing all the details to access my development server.

    Feel free to test.

    Thanks in advance

    I was also getting errors and the stars not working. Literally nothing was happening on hover or on click. Since it’s a required field, a user wouldn’t be able to submit anything if the stars don’t work! I suggest a fallback, since there are some users who don’t have JavaScript enabled 😉

    That wasn’t the intention of this comment though. I managed to solve it for me. The only thing I needed to do: Set the dependency of the JS from 'jquery' to the jquery files I was loading in, which in my case was 'underground-jquery'

    In conclusion, I suggest you implement another fallback here where you check for whether the WordPress jquery resource has been deregistered or not, and if so, then search for any other jquery files being enqueued by a theme.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘I can’t use stars’ is closed to new replies.