I Can't Update Any Plugins Or Themes on My Website

Viewing 13 replies - 1 through 13 (of 13 total)
  • kmessinger

    (@kmessinger)

    9 years, 5 months ago

    Pleasen post the error message. Sorry but I cannot read it on any of your links.

    Thread Starter TamishaMonet

    (@tamishamonet)

    9 years, 5 months ago

    Thank you for responding. I’ve enlarged it. Here it is:

    http://i240.photobucket.com/albums/ff214/PryncessIsBlessed07/ScreenShot2014-10-26at43944PM_zps776703ee.png

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 5 months ago

    Are you able to manually delete the plugins via FTP?

    If so, have you tried changing the permissions of the /wp-content/plugins/ directory to 777?

    Thread Starter TamishaMonet

    (@tamishamonet)

    9 years, 5 months ago

    Thank you for your response. I should be able to, I’m the administrator. I haven’t used the FTP since I initially set the website up. I’m able to do this through my web host and filezilla, right?

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 5 months ago

    Yes, Filezilla is an FTP client. 🙂

    Thread Starter TamishaMonet

    (@tamishamonet)

    9 years, 5 months ago

    I don’t know what to do once I’m connected to FileZilla. Is there any youtube tutorials or anything you could suggest for me to follow? Thanks

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 5 months ago

    Once you’re connected via Filezilla, navigate to the /wp-content/plugins/ directory.

    From there, are you able to delete the directory of the problem plugin?

    Thread Starter TamishaMonet

    (@tamishamonet)

    9 years, 5 months ago

    Unfortunately, I tried to delete the plugins manually. No changes were made on my actual website. Is there an alternative perhaps? I’m just concerned because I can’t make any updates or anything. Thanks for your responses thus far.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 5 months ago

    Wait, you deleted the plugin file, and when you tried to install the new one via the Dashboard, it still told you it couldn’t remove the files?

    I know this is a pain, and we definitely don’t want to *have* to do this, but it’s necessary to know *how* to fix it.

    Thread Starter TamishaMonet

    (@tamishamonet)

    9 years, 5 months ago

    Now, I am able to deactivate the plugins. Also, I can reactivate them but I can’t update plugins or themes. Does any of this make sense? I’m sorry if it’s confusing.

    I attempted to update the theme. Now, I keep repeatedly receiving the following error message: Briefly unavailable for scheduled maintenance. Check back in a minute.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 5 months ago

    Also, I can reactivate them but I can’t update plugins or themes.

    Yeah, I know, that’s why I’m asking you to try deleting one of the problem plugins via FTP, install it fresh via the Dashboard, and let us know if that worked out.

    Now, I keep repeatedly receiving the following error message: Briefly unavailable for scheduled maintenance. Check back in a minute.

    For that, follow this guide: https://codex.wordpress.org/FAQ_Troubleshooting#How_to_clear_the_.22Briefly_unavailable_for_scheduled_maintenance.22_message_after_doing_automatic_upgrade.3F

    Thread Starter TamishaMonet

    (@tamishamonet)

    9 years, 5 months ago

    Yes, I tried that method. It isn’t working. I’m receiving the same error message captured in the screenshots.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 5 months ago

    And you can confirm for sure that there are no longer contact form 7 or mailchimp directories under /wp-content/plugins/ even though the error states that it cannot remove the old plugin?

Viewing 13 replies - 1 through 13 (of 13 total)
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