Support » Plugin: Redirection » I can’t turn redirect on active

  • Resolved bloodyrobin13

    (@bloodyrobin13)


    Hello,

    I can’t turn on active the redirection.
    I can create it but not activate this one.
    The activation locked on a blank page : …/wp-admin/admin.php?select-action=1 and after nothing.
    The same problem on their online test platform

    Any idea where the trouble could come from

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mixha

    (@mixha)

    Hi @bloodyrobin13
    Can you please specify which redirection you are trying to make? Specific Redirection or Redirection Rule, from which source to which destination, rules, etc?
    Kind regards

    Thread Starter bloodyrobin13

    (@bloodyrobin13)

    I use a specific redirection

    …/abc to …/def with the user has a specific role

    but I have the same problem when I’m testing it on https://tastewp.com/plugins/redirect-redirection?redirect-menu=irrp-redirection
    I have changed the navigator but it doesn’t work too

    Plugin Support mixha

    (@mixha)

    I tried to replicate what you described:
    Specific URL Redirect https://unequaledfriction.s2-tastewp.com/abc to https://unequaledfriction.s2-tastewp.com/abc with Inclusion & exclusion rules =ON; User who clicks on the link is =logged in; User who clicks on the link =has WordPress user role =Editor
    And it was saved and enabled properly.
    Have you entered the complete URL in your case?
    If there are any additional parameters, please let me know. Or, you can Export list of Specific URL Redirections and send directly to our team (support at redirection dot pro) so we can inspect the issue and offer a solution.
    Kind regards

    Thread Starter bloodyrobin13

    (@bloodyrobin13)

    Exportation

    [{"redirect":{"id":"1","from":"https://url.net/abc","match":"/blog","to":"https://url.net/def","status":"1","timestamp":"1650910938","type":"redirection"},"metas":{"ignore_trailing_slashes":"","ignore_parameters":"","ignore_case":"","pass_on_parameters":"","redirect_code":"307","inclusion_exclusion_rules":"1","redirect_options":"are_not_case","rules_group1":{"enabled":"0","login_info":"logged_in"},"rules_group2":{"enabled":"1","role":"has","role_name":"torgon"},"rules_group3":{"enabled":"0","referrer":"","referrer_value":""},"rules_group4":{"enabled":"0","agent":"","agent_value":"","agent_regex":"0"},"rules_group5":{"enabled":"0","cookie":"","cookie_name":"","cookie_value":"","cookie_regex":"0"},"rules_group6":{"enabled":"0","ip":"","ip_value":""},"rules_group7":{"enabled":"0","server":"","server_value":""},"rules_group8":{"enabled":"0","language":"","language_value":""}}}]

    The problem seems not to be the creation of redirection but the activation of the redirection.

    Thank you for your help

    Plugin Author iClyde

    (@iclyde)

    Hi @bloodyrobin13

    My apologies for the delayed reply.
    I’ve carefully tried to reproduce mentioned issue but no luck.

    Could you please confirm that your site uses PHP above 7.0?
    Also make sure you use our latest version of the plugin.

    You can also try to use Redirection Rule instead of Specific Redirection.

    Let me know if that helps 🙂
    Thank you!

    Thread Starter bloodyrobin13

    (@bloodyrobin13)

    I don’t know the reason why it works now … I’ve done nothing …
    Sometime there’s something strange … (in neighborhood 😉 )

    Plugin Support mixha

    (@mixha)

    We are glad that it works correctly for you now. If you manage to replicate the issue, please let us know how.
    Kind regards

Viewing 7 replies - 1 through 7 (of 7 total)
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