@splet99 Hi mate, Could you please send us a screenshot of the “Order” and “Email” tabs of our plugin?
Best regards.
@splet99 Hi mate, as you can see in the screenshots you shared, displaying custom fields in the email is a premium feature.
Best regards.
Thank you, I have premium and I disabled it cause I thought I did not need it. Because here it says otherwise.
https://share.cleanshot.com/DLb5jjJP
This says I need premium to hide the field on email not show it. weird 🙂
@splet99
Hello mate, we see that the issue is due to the fact that you do not have the order statuses configured where you want the orders to be sent with the additional fields by email, please check our screenshot: https://snipboard.io/3mfQei.jpg
Please make sure to configure them first from “WooCommerce” –> “Checkout” –> “Email”.
Best regards.
