• Resolved sitedoweb

    (@sitedoweb)


    I’m using the GT3 Gallery Thumbnails and I ran into an issue where, on both Android and IOS, I couldn’t swipe images to scroll the page. I add padding around the images, so I could scroll on the background, but never on the images themselves. Could you help me to fix this problem ?

    You can see this problem on this page, on mobile phone :

    https://tiber-joaillerie.com/bagues/

    Thank you very much !!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kelly Oswald

    (@kellyoswald)

    @sitedoweb Hi there! Which type of the gallery do you use on that page? Do you use Elementor, Gutenberg? Is it Lite or Pro version?

    Thanks

    Thread Starter sitedoweb

    (@sitedoweb)

    Hello Kelly,

    thank you very much for your e-mail !

    I use gallery type : Thumbnails

    I use WP Bakery Page Builder, theme Ronneby

    I use  Pro version (GT3 Gallery Pro)

    Thank you very much for your help !!

    Dorothée

    Plugin Support Kelly Oswald

    (@kellyoswald)

    @sitedoweb Dorothée! If you use Pro version, then you have to submit a support request via our website. This forum is for Lite version only. Thanks for understanding. This thread will be closed.

    Thread Starter sitedoweb

    (@sitedoweb)

    Hi Kelly,

    ok, I understand. Please could you give me the support adress ?

    Thank you very much,

    Dorothée

    Plugin Support Kelly Oswald

    (@kellyoswald)

    The issue has been resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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