I can’t receive activating Email for registration.

  • Resolved nakanaka777

    (@nakanaka777)


    2 years, 1 month ago

    Hello.
    I checked below.
    First
    UM -> Settings -> Appearance -> Registration form -> Registration Default Role →subscriber

    Second
    UM -> User Roles ->Select the user role above defined as “Registration Default Role” -> Edit -> Registration Options -> Registration Status -> Require email activation

    third
    UM -> Settings -> Email -> Account Activation Email -> check

    4th
    check & LogEmail install -> send Email →　I haven’t received the email and junk mail.

    I installed wordpress5.9 (lightning) and UM on the rental server.
    php7.4.25

    What should I do?
    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • missveronica

    (@missveronicatv)

    2 years, 1 month ago

    @nakanaka777

    If you are not receiving user emails or admin notifications switch to SMTP email delivery

    https://docs.ultimatemember.com/article/116-not-receiving-user-emails-or-admin-notifications

    Thread Starter nakanaka777

    (@nakanaka777)

    2 years, 1 month ago

    Hello.
    One reason why the email did not arrive has been resolved.
    I just signed up for a rental server and it was a trial period.
    In other words, sending and receiving emails was restricted.
    After paying and making this contract, activation mail will be sent to the registrant when registering with UM.

    However, it has arrived in the trash as junk mail.

    Should I install the WP Mail SMTP that you teach me about this?

    thank you.

    missveronica

    (@missveronicatv)

    2 years, 1 month ago

    @nakanaka777

    Should I install the WP Mail SMTP that you teach me about this?

    Yes, SMTP will probably remove the suspected spam judgement being set by gmail and other email services.

    • This reply was modified 2 years, 1 month ago by missveronica.
    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    1 year, 12 months ago

    Hi @nakanaka777,

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘I can’t receive activating Email for registration.’ is closed to new replies.