• Resolved Artifox

    (@artifox)


    I recent install the last version from WordPress, and doesn’t appear the box “Points Type Data”, but Automatic Point Awards and Deducts appears. When I saved, appear that the name is “581”.
    I tried reinstall the plugin, but it’s the same.
    I use ListingPro Theme and WordPress 5.5.3

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ruben Garcia

    (@rubengc)

    Hi @artifox

    Looks like your issue comes from a theme or plugin conflict since the “Points Type Data” box is a built-in box, have you tried to perform a conflict test?
    There is an explanation about how to perform this: https://gamipress.com/docs/troubleshooting/theme-and-plugins-conflict-test/

    Best regards

    Thread Starter Artifox

    (@artifox)

    Hi @rubengc,

    Thanks for the answer. I read it before, but I believed that no were that the problem.

    I try that you recommend me and found that the ListingPro Plugins generate the conflict. Those plugins are part of ListingPro theme. What could I do? I can’t change my Theme and Plugins.

    Best regards and Happy new Year!!!

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @artifox

    GamiPress uses the CMB2 library to generate those fields

    The most probable is that the ListingPro is using this library too but an outdated version, so the unique needed here is that ListingPro needs to update this library, no just to resolve this kind of conflict, also updating this library will prevent security issues present on old versions of this library

    So, could you contact to the ListingPro team and request them to update their libraries to solve this?

    Best regards and happy new year

    Thread Starter Artifox

    (@artifox)

    Hi @rubengc

    Thanks for your quick answer. After many consults with the ListingPro team, answered this:

    As for as Gamipress concerns it is not related to even WordPress as they told you about to update CMB2 library so you need to go to your hosting server to resolve this issue.

    I have an aditional consult, is it possible to Gamipress develope an integration plugin with ListingPro? Where can I solicitate it?

    Best regards,

    Plugin Author Ruben Garcia

    (@rubengc)

    Hi @artifox

    CMB2 is NOT a server library, is a fields library that can be found on WordPress:
    https://wordpress.org/plugins/cmb2/

    About the integration, we have developed a form as a way to let you provide request any integration with the most details as possible we need to meet about the integration

    Please, fill it to let us registry you integration request:
    https://gamipress.com/integration-request/

    best regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘I can’t name the point types’ is closed to new replies.