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I can't login anymore! please help me!!

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  • There are several methods for resetting your admin account outlined in these instructions: Resetting Your Password

    Hi Clayton, the trouble is it doesn’t recognise my username its as though my account has been wiped so i cant reset my password or even get access to my account.

    Hi Ameliasophy,

    Can you provide the address to your WordPress site? I recently experienced this and maybe I can help to troubleshoot for you.

    WPyogi

    @wpyogi

    Forum Moderator

    @ameliasophy — did you read the linked page above? There are ways to access the password without loging in via WPadmin.

    Moderator Mark Ratledge

    @songdogtech

    Forum Moderator

    @ameliasophy: Check the link ClaytonJames posted for changing your username and/or password. Do you remember your login user name?

    If you can’t do the work yourself, consider looking for a reputable person to fix it correctly on jobs.wordpress.net or freelancing sites such as Elance. (It’s not a good idea to respond to unsolicited emails from forums users offering to work for you.)

    @mar1965: These forums are not to be used for soliciting work; read the FAQ http://codex.wordpress.org/Forum_Welcome

    songdogtech, I wasn’t soliciting work at all. I was just trying to help troubleshoot.

    @ameliasophy

    the trouble is it doesn’t recognise my username its as though my account has been wiped so i cant reset my password or even get access to my account.

    As WPyogi suggests, perhaps take a moment to re-read all of the information on the page I linked you to. You will find instructions there for more than one way of resetting your password. Some of those do not require logging into your WordPress site.

    Thank you guys,

    mar1965 – the address to my wordpress site is http://www.ameliasophy.com/wp-admin

    songdogtech – i know my username it just doesn’t recognise it.

    Clayton.james –
    I did read all of the link sent to me, I’m afraid I don’t know my sql address and i dont understand the php thing – I’m not computer literate at all. The website was done for me, but I can’t get hold of the guy who set it up. So I’m totally stuck and panicking.
    sorry if I sound like an idiot.

    Hi Ameliasophy, since you tried entering your email address instead of the username, and it didn’t recognize you, you will really need to get more technical help from someone that does understand the backend.

    Hi Ameliasophy, do you still need help?

Viewing 10 replies - 1 through 10 (of 10 total)
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