Support » Fixing WordPress » I can't get to the log-in window.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Christine Rondeau

    (@crondeau)

    Volunteer Forum Moderator

    I would try to re-install the theme.

    Christine,

    I would re-install the theme except I can’t get to my dashboard because I can’t find a log-in window.

    Christine Rondeau

    (@crondeau)

    Volunteer Forum Moderator

    You would need to do this via FTP. In fact, once you’ve logged in via ftp, make a copy of the old theme and then upload a fresh copy.

    Christine,

    Okay, you’ll have to lead me by the hand here. I should go in via ftp, find my theme folder, and copy that to my home computer?

    Then should I delete the old theme from my website? Then I should transfer the fresh copy to the site?

    Correct me if my thinking is wrong. Will I lose any posts and pages doing this?

    Thank you so much. I’m not techy at all (as you can see), but I am very grateful for any insight.

    Christine,

    Another question: BlueHost suggested I reinstall WordPress. How can you tell whether the problem is with my theme or with WordPress?

    Christine Rondeau

    (@crondeau)

    Volunteer Forum Moderator

    I’m seeing your site once again. Does that mean that everything is sorted?

    If so, please mark this thread as resolved.

    Cheers

Viewing 6 replies - 1 through 6 (of 6 total)
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