I Can´t get access to login and web goes fatal error

Resolved infoweb91
(@infoweb91)

1 month, 3 weeks ago

Hello.

Last week I installed your plugin to test how it worked, and if it was okay to go PRO.

Everything seemed to be going well, but this morning the website stopped working.

Also it does not let me access the wordpress administrator.

Please I need you advise in order to recever the control of the site web.

Thanks in advance.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author

(@aitpro)

Going by this PHP Fatal error displayed for your domain/website it looks like the problem has to do with Wordfence. Try these steps below and let me know if they work or not.

1. Use FTP or your web host control panel.
2. Delete your root htaccess file: /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/.htaccess
3. Rename the Wordfence plugin folder here: /wp-content/plugins/wordfence to something like _wordfence.

Fatal error: Uncaught Error: Call to undefined function get_magic_quotes_gpc() in /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-includes/formatting.php:4382 
Stack trace: 
#0 /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-includes/functions.php(816): wp_parse_str('', Array) 
#1 /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-content/plugins/wordfence/lib/wordfenceClass.php(2269): add_query_arg('wordfence_syncA...', 1607024431.9744, 'http://empresah...') 
#2 /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-includes/class-wp-hook.php(286): wordfence::veryFirstAction('') 
#3 /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) 
#4 /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-includes/plugin.php(453): WP_Hook->do_action(Array) 
#5 /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-settings.php(327): do_action('plugins_loaded') 
#6 /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-config.php(81): require_once('/homepages/26/d...') 
#7 /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-load.php(37): require_once('/homepages/26/d...') 
#8 /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-blog-header.php(13): require_once('/homepages/26/d...') 
#9 /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/index.php(17): require('/homepages/26/d...') 
#10 {main} thrown in /homepages/26/xxxxx/htdocs/xxxxx/Pavimentos y R-Andy/wp-includes/formatting.php on line 4382