Hi @pixer,
Sorry for the inconvenience caused to you.
I am not able to replicate the issue on my installation. It is possible that there is a JS error due to conflict of the third-party plugins. Can you please check by turning off all the third-party plugins.
If issue is still appearing, for a faster resolution, please open a support ticket with all the details here: Brainstorm Force Support. Our support team will investigate and assist you further.
Looking forward to hearing from you.
Have a nice day!
Thread Starter
pixer
(@pixer)
Hi.
I recorded this video:
https://mega.nz/file/ucsRTCTQ#-59NkPeWY867DHV5nhn0vna9N6E_7K4k3nYIBTj_snU
I was going to submit this new message from the support forum, but it didn’t allow me to upload the video. This was the error:
“Validation fails for maximum file size”
Hi @pixer,
Sorry for the inconvenience caused to you.
I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can check your site configuration and assist you.
Have a nice day!
Hi @pixer,
I am sorry for the inconvenience.
I am not able to see any ticket from your side, and also validation issue is fixed. Please let me know the ticket number if you have opened so that we can assist you on priority basis.
Looking forward to hearing from you.
Have a nice day!
Thread Starter
pixer
(@pixer)
things work fine now. i sent a deletion report on my own review.
Hi @pixer,
Sorry for the inconvenience.
It is not deleted yet, can you please update the rating to 5 stars if the problem is fixed.
Looking forward to hearing from you.
Have a nice day!
