I can’t costumize my description text below form | WordPress.org

Resolved jefferyliu
(@jefferyliu)

2 years ago

Hi, I’m trying to costumize my description text below form, but the publish button didn’t turn blue and I can’t change the text. What should I do? I already use the plugin newest version

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author Password Protect WordPress Page Support
(@ppwp)

2 years ago

Hi @jefferyliu,

Thanks for reaching out to us.

At first glance, it could be a caching issue.

Could you please try another browser and see if it works?

If the issue still persists, please go to our chat support so that we can assist you faster.
https://passwordprotectwp.com/support/live-chat/

We look forward to hearing from you.

Plugin Author Password Protect WordPress Page Support
(@ppwp)

1 year, 12 months ago

Just an update, the issue is resolved with the user via our chat support.

It turns out to be a conflict with OceanWP theme. Our team has helped @jefferyliu customize the password form with some custom codes.

Everything works well now.

We’re working on a permanent solution for the conflict and will definitely keep you guys posted once it’s done.

Cheers,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘I can’t costumize my description text below form’ is closed to new replies.

In: Plugins
2 replies
2 participants
Last reply from: Password Protect WordPress Page Support
Last activity: 1 year, 12 months ago
Status: resolved