Support » Plugin: LiteSpeed Cache » I can´t connect to QUIC.Cloud

  • Resolved Reichlich

    (@reichlich)


    Hello.

    I want to use QUIC Cloud.

    I got domain key, next, Go to “Visit My Dashboard on QUIC.cloud” button,
    created my account but I can´t add domain. This is the image::: https://prnt.sc/yf13yl
    My WP domain is not linking to QUIC platform

    Thanks

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Best regards,

    Thread Starter Reichlich

    (@reichlich)

    Hello.
    Thanks for your messagge

    LiteSpeed Report

    Report number: HVJRYMGI

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I’m sorry ?

    what exactly is the issue you have ?

    I am seeing this domain has been linked to account

    cab__we_ceo@gmail.com

    Best regards,

    Thread Starter Reichlich

    (@reichlich)

    Hello.

    well, I created a new different account for QUIC.Cloud but I dont know why uses the email above.

    Now I have access with my old mail, and it seems pretty well, but when I go to
    [6]Settings >> to change my server IP (I see my old hosting IP server)
    so wif I try to change it, I get this error:

    Failed to validate IP: Callback return code is 404 more info

    In the “More Info” link I followed recommendations and all steps are OK,

    I get this messagge after using mysite.com/?rest_route=/litespeed/v1/token

    {“code”:”rest_no_route”,”message”:”No route was found matching the URL and request method.”,”data”:{“status”:404}}

    and according to Quic.Cloud docs it seems ok.

    Thanks again for your help.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I’m sorry ?

    which domain is that you have issue ?

    21_.24_.1__.66

    is this your old IP or new IP ?

    Best regards,

    Thread Starter Reichlich

    (@reichlich)

    Hello.

    I asked to my Hosting,,, and it was XXXXXXXXXX.72

    I typed this IP in WP >> LiteSpeed
    and automatically filled QUIC. Is correct working Now.

    Thanks.

    THe new problem I see is: before addding QUIC and after using it, I have the same page speed in GTmetrix, and in both cases I have the same notification:

    Use a Content Delivery Network (CDN) (14 resources founded)

    http://mysite.com/wp-content/litespeed/cssjs/40b2c.css?44c5a
    https://mysite.com/wp-content/litespeed/cssjs/40b2c.css?44c5a
    http://mysite.com/wp-includes/js/jquery/jquery.js?ver=3.5.1
    https://mysite.com/wp-content/litespeed/cssjs/16d80.js?31550
    http://mysite.com/wp-content/plugins/themify-wc-product-filter/public/js/select2.min.js
    https://mysite.com/wp-content/uploads/2021/01/img1.png
    https://mysite.com/wp-content/uploads/2021/01/album-1-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/vneck-tee-2-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/single-1-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/hoodie-with-zipper-2-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/belt-2-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/sunglasses-2-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/hotdog2-300x300.jpg
    https://mysite.com/wp-content/uploads/2021/01/pizza3-300x300.jpg

    Thanks for yor help

    • This reply was modified 10 months ago by Reichlich.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    could you please make sure that you have set your root domain , or @ record to the given CNAME value ?

    Best regards,

    Thread Starter Reichlich

    (@reichlich)

    Hello @qtwrk

    I have addded CNAME to domain.

    In WordPress, I have used Image Optimization option, in https://my.quic.cloud/ I have used a quota of 2%.

    these are some images

    https://prnt.sc/yux820
    https://prnt.sc/yuwzhc
    https://prnt.sc/yuwtpk

    Thank you

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    okay , please forgive my bluntness, but what exactly is the issue now ?

    from your screenshot , image optm and CDN are both working

    which domain is that ? please provide me again the report number corresponding to that screenshots of yours.

    Thread Starter Reichlich

    (@reichlich)

    Hello, @qtwrk
    Thanks for your patience

    yeah they seem to be working in my.QUIC.cloud

    But in all page speed test that I´ve been running, they say “Consider using CDN” showing all my images with some LiteSpeed files.

    Here details about setup LiteSpeed and my domain.

    WP > LiteSpeed >> CDN Settings

    https://prnt.sc/yz7g6q
    https://prnt.sc/yz7ly8

    Report number: PIGUCOOQ

    little question: I have created subdomain with cdn. I have to setup something else there?

    Thanks Again

    Plugin Support qtwrk

    (@qtwrk)

    no no no

    don’t do anything in https://prnt.sc/yz7g6q , just leave as the screenshot

    now , please double check that you have correctly set up the DNS record to the given CNAME ?

    Thread Starter Reichlich

    (@reichlich)

    Hello

    Here is the CNAME created in my cPanel >> https://prnt.sc/znbzky

    This TTL (14400) is ok?

    I was testing QUIC.cloud to verify DNS, but I get a text: trying in 12 days-

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    no…

    if you are using cPanel , then this won’t work , cPanel does not allow CNAME on root domain

    you will need to change the DNS provider to QUIC cloud DNS

    Best regards,

Viewing 13 replies - 1 through 13 (of 13 total)
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