Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Trustindex

    (@trustindex)

    Hello @makobaby ,
    Please check the popup windows. In this case Facebook pop up a new window to ask permission to share the reviews with Trustindex.

    Did you succeed?

    Waiting for your reply,
    Tom
    Trustindex

    Thread Starter makobaby

    (@makobaby)

    This part I can get, just the part of pressing to choose that it won’t, I was already using it, but I disconnected and connected again to get the new evaluations, but I can’t get any more, I don’t know

    Thread Starter makobaby

    (@makobaby)

    I thought about using it by creating the account on the site, but the slider, even using free resources, will disappear after 7 days, so I decided to use it by the same plugin

    Plugin Author Trustindex

    (@trustindex)

    Ok, please follow these steps:
    1) upgrade the plugin to the latest version
    2) If still stuck on Facebbok page selecting, please go to “Troubleshooting” tab and send us the log, what you can find there. (Maybe it is better if you send us these info via e-mail to support@trustindex.io, than sharing that in a public page like this )
    3) jolly joker: Create a WordPress (temporary) admin user for us (mail address: support&trustindex.io), I will solve the problem. After it you can delete that WP user.

    ————
    Yes, registering into admin.trustindex.io gives you some feature about website widgets:
    – automatically review refreshing
    – more widget layout
    – more options to create widgets
    – …
    But the are available in a 7-day trial session or in paid packages. In the free package you will get some features connected to review-collecting campaigns;< signatures, …

    Thread Starter makobaby

    (@makobaby)

    The plugin is already updated, I will try to downgrade it and see if the error occurs!
    But anyway I sent the Troubleshooting via email!

    Plugin Author Trustindex

    (@trustindex)

    Ok, waiting for it.

    Thread Starter makobaby

    (@makobaby)

    I can’t download the previous version, would I have a link?
    Remembering that I already sent the email

    Plugin Author Trustindex

    (@trustindex)

    You should not donwload older versions.

Viewing 8 replies - 1 through 8 (of 8 total)
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