Support » Plugin: Paid Memberships Pro » I can’t add membership level

  • Resolved ravees

    (@ravees)


    i perchase eduma theme.
    after install demo i can’t add membership level.
    when i add that alet error adding membership level.

    help me please
    thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jason Coleman

    (@strangerstudios)

    The error adding membership level error usually comes up when the DB queries to add levels fail. Maybe your site no longer as a wp_pmpro_membership_levels table or other tables PMPro needs. Sometimes deactivating and reactivating the plugin works. Sometimes you can check your DB and run our setup.sql manually (note the DB prefix though). https://github.com/strangerstudios/paid-memberships-pro/blob/dev/includes/setup.sql

    Sometimes something else is going on. If you see PHP errors on your site or in your error logs, the specific error might help us.

    I’d like you to be able to get this fixed here, but if you post to our member forums, we can gain access to your site to see the actual error and fix it ASAP. https://www.paidmembershipspro.com/pricing/

    ravees

    (@ravees)

    I can’t create forums because free package.

    Plugin Author Andrew Lima

    (@andrewza)

    You need a premium account in order to post to the member forums on http://www.paidmembershipspro.com

    I will continue to assist you with your new support thread @ravees to reduce confusion from our end.

    Thank you for your understanding.

Viewing 3 replies - 1 through 3 (of 3 total)
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