Support » Plugin: WordPress Online Booking and Scheduling Plugin – Bookly » I can not change the status of appointments on bookly

  • -Solved-

    I could not change the status of the appointments when they had the default price 0.00, but when I put 0 it started working

    • This topic was modified 1 month, 1 week ago by daensmc.
    • This topic was modified 1 month, 1 week ago by daensmc.
    • This topic was modified 1 month, 1 week ago by daensmc.
    • This topic was modified 1 month ago by daensmc.
    • This topic was modified 1 month ago by daensmc.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Bookly

    (@ladela)

    Hello, please make sure you’re running the latest versions of all Bookly items (Free + PRO + add-ons). If the issue persists, please reach out to us directly via our website so we can fix the issue asap.

    Thread Starter daensmc

    (@daensmc)

    @ladela Hello thanks for your prompt reply, in fact I have everything updated from the first moment I buy and install the plugin, but the problem persists, I even deleted and reinstalled the plugin and there was no change

    Plugin Author Bookly

    (@ladela)

    Hello,

    The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter: Click Here To Get Bookly Support

    Thread Starter daensmc

    (@daensmc)

    @ladela Thanks for your attention, I already realized the problem, I think it is a bug in the plugin that when the appointments have a default price of 0.00, when trying to change the status of the appointments, it stays loading, but if we delete that price and place 0 In the event that you do not want to put a price, then it works and allows you to change the status of the appointments.

    Plugin Author Bookly

    (@ladela)

    Hi @daensmc, we checked the issue you’re describing in different browsers and couldn’t reproduce it – everything works correctly with the service price of $0.00. If you want our support team to look deeper into this matter, please reach out to us directly via our website.

    Thread Starter daensmc

    (@daensmc)

    @ladela Thank you very much for your attention, it is already solved!

    Excellent complement.

Viewing 6 replies - 1 through 6 (of 6 total)
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