I can’t activate ASTRA theme

Viewing 3 replies - 1 through 3 (of 3 total)
  • Herman Asrori (BSF)

    (@bsfherman)

    1 year, 6 months ago

    Hi @snoopeto511,

    When I check your site above, I don’t see Astra theme is installed on your site. Actually, I don’t even think that your site’s homepage is built using WordPress. I suspect that you have an index.html file in the root of your domain.

    Please check it and if you have HTML file like I mentioned above, please remove it and see if your site is working as it should.

    Kind regards,
    Herman 😊

    Thread Starter snoopeto511

    (@snoopeto511)

    1 year, 6 months ago

    Тhank you very much for your reply, is there any way I can contact you? Because I have no idea how I can fix this. I can also pay for the service.

    Herman Asrori (BSF)

    (@bsfherman)

    1 year, 6 months ago

    Hi @snoopeto511,

    We are not offering paid service or anything that freelancers do. However, we would be more than happy to help our users as long as it’s related to Astra.

    Please lodge a ticket to our Support Portal. If you like, you can mention this thread, so you don’t need to re-explain your query.

    Thank you for marking this thread as Resolved.

    Kind regards,
    Herman 😊

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘I can’t activate ASTRA theme’ is closed to new replies.