I can’t access my website after activation ! HELP !

  • alfateam

    (@alfateam)


    7 years, 6 months ago

    I have Wordfence installed since several years. This morning I received hundreds of emails with login attempts notifications from Wordfence, I said what is going on here ?? When I checked my emails they all have 2 or 3 IPs so I said to myself how is this possible because I have enabled IP lock after only 2 login attempts. I have accessed admin area and it was there, after 2 login attempts lock. I said fine ,I have installed Wordfence assistance and cleaned everything and reinstalled Wordfence. Now everytime I activate the plugin no one is able to access the website, I have tried from several IPs. Once I rename the folder everything is fine. When I activated it again all is blocked with no message just blank page. I have removed Wordfence and installed all All In One WP Security & Firewall , exactly the same, once activated access is blocked.

    What is going on ? What should I do now to be protected ?

Viewing 1 replies (of 1 total)
  • wfalaa

    (@wfalaa)

    7 years, 6 months ago

    Hi alfateam,
    After two failed login attempts the user with this IP will be locked out for a period of time you set at “Amount of time a user is locked out” under (Wordfence > Options => Login Security Options), by default this option is set to “5 minutes”, after that the user will be able to try to login again so he may get locked out several times.

    Now, you just get a white page after you activate the plugin right? It doesn’t mean that you are blocked by Wordfence, because if this is the case you will get a message saying so, explaining the reason why you are blocked and let you know how to regain access to your website.

    This white screen is most probably because of any PHP fatal errors, you will need to check the server logs files looking for any error messages there, either ask your web host about the location of these files or edit (wp-config.php) file and replace this line:
    define('WP_DEBUG', false);
    with:

    define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

    Now, when you access your website and get this white screen again, you can check this file (/wp-content/debug.log) for any error messages.

    Let me know how it goes,
    Thanks.

    • This reply was modified 7 years, 6 months ago by wfalaa.
Viewing 1 replies (of 1 total)
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