Support » Plugin: Redux - Gutenberg Blocks Library & Framework » I can’t access my Products anymore…

  • I can’t access my current Products anymore. Just after installing, I permanently faced a redirect to Redux about page. Now, after uninstalling Redux, I get the message “no permission to access this page”. It means, no permission to access Products page in wordpress.

    I just happened. I’ll check whether my automatic backup worked this week. So, what if didn’t? I’ll loose a couple of weeks of intense work???

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Dōvy Paukstys

    (@dovyp)

    @impulseboards I appreciate you opening another review, though I really wish you had opened a support issue first and allowed me to attempt to assist you.

    Start by switching to a default theme. Then turn on Redux, and activating the demo mode. Once the redirect happens it should be done. If it’s still having issues I’d suggest the following:

    – Change Theme
    – Deactivate and uninstall Redux
    – Re-install Redux from the PLUGIN page in the admin panel
    – Activate demo mode and see if redirects stop
    – If functioning, then deactivate demo mode
    – Change back to your preferred theme.

    It’s either the way your theme installed Redux or the way the developer implemented things. In the next version of Redux, version 4, all redirects are disabled for this reason.

    Again, please before you give reviews out to people, let them have a chance to resolve your concerns. 🙂

    Plugin Author Dōvy Paukstys

    (@dovyp)

    Any chance of you possibly changing the rating or deleting this review? We didn’t build the product you are using. 🙁

    Plugin Author Dōvy Paukstys

    (@dovyp)

    Ping. 🙂

    that is a pretty harsh review for such active support

    was wondering why did i get email notification for this post? how do i opt out

    Plugin Author Dōvy Paukstys

    (@dovyp)

    Because you commented previously. You can click on the Unsubscribe link to the right. 😉

    it wasn’t on subscribed to begin with lol, i got the email before i commented

    Plugin Author Dōvy Paukstys

    (@dovyp)

    Odd!

Viewing 8 replies - 1 through 8 (of 8 total)
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