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[resolved] I can't access my network admin area for my wordpress multisite (6 posts)

  1. afdel
    Member
    Posted 1 year ago #

    Please help,

    This occured after updating to wordpress 3.6
    Anytime i want to access my network admin, i received the following error.

    The website encountered an error while retrieving http://examplesitedotcom/wp-admin/network/. It may be down for maintenance or configured incorrectly.
    Error code: 500

    Also, i cant modify my widget. I cant drag any plugin to the side bar.

  2. Anshu Verma
    Member
    Posted 1 year ago #

    Open your wp-config.php file. Change define('WP_DEBUG',false); to define('WP_DEBUG',true); and then visit your website. If you see any kind of error try fixing the error.

    I have faced these type of errors usually with some incompatible theme or plugins.

    Thanks

  3. afdel
    Member
    Posted 1 year ago #

    i just did that. it didn't solve the problem

  4. stbauer
    Member
    Posted 1 year ago #

    Check your .htacccess files or remake this again

    Google for wordpress error 500 for further instructions

  5. afdel
    Member
    Posted 1 year ago #

    @Verma, your hint really help me. I really appreciate that. I will post the step i followed for the others to benefit later in the day.

    i solved the problem through wp-config but slight trick.

    It was some of the theme and/or plugin that caused the problem.

    Thanks

  6. afdel
    Member
    Posted 1 year ago #

    Open your wp-config.php file through your webhosting control panel. Scroll down until you get to the line that describes the multisite as shown below:

    /* Multisite */
    define('WP_ALLOW_MULTISITE', true);
    define('MULTISITE', true);

    Change the word 'true' to false

    When you do the above, you 'll be able to access your theme and plugin, disable all of them.

    Go back to your cPanel and reverse the change you have made i.e change the word 'false' to true

    Go back to your wordpress dashboard, you should be able to access your network multisite admin area.

    Last work: Activate your plugin one after the other and see which was actually giving the problem. you may delete the plugin permanently or better still if the plugin update is available, update the plugin.

    [link removed]

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