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I can't access my dashboard on one of my wordpress sites (34 posts)

  1. kmessinger
    Forum Moderator
    Posted 1 year ago #

    You have your website set for IE7 – this is wrong.
    <meta http-equiv="X-UA-Compatible" content="IE=7" />

    You have validation errors, http://validator.w3.org/check?verbose=1&uri=http%3a%2f%2fwww.careerdesigner.net%2f, which can cause problems.

    You have a premium theme, TheStyle, which might be supported here, https://www.elegantthemes.com/members-area/ but is definitely not supported here.

  2. nanetteiris
    Member
    Posted 1 year ago #

    I have deleted the premium theme from my site and I'm using the default theme Twenty Thirteen. The website has gotten worst when I deleted the theme so it doesn't seem TheStyle is the primary issue. Now not only can't I access my dashboard I also can't even update WordPress because it says I don't have permission before I could still do updates. This is now a real problem and I can really use some help. I'm not a developer so when you say "You have your website set for IE7 – this is wrong.
    <meta http-equiv="X-UA-Compatible" content="IE=7" />" I don't know where to go to fix this. I didn't set my website to this.
    Can anyone offer any assistance?

  3. rexmarriott
    Member
    Posted 1 year ago #

    I've been unable to access my WordPress.com dashboard since 12th March. Today, following advice in a WordPress support thread, I deleted my browsing history, removed all cookies and downloads (I've got Google Chrome). This seems to have done the trick, although I haven't tried to post anything new yet.

  4. rexmarriott
    Member
    Posted 1 year ago #

    I just saw 4 months ago! Oh well.

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