Support » Plugin: iThemes Security (formerly Better WP Security) » I cannot stop Better WP Security blocking my host's IP address

  • Hi all,

    I recently installed the plugin, set everything up in basic form and cleared off all the red alerts on the set-up page (rename admin, change database table names etc). I also let it ban IP addresses via the check box on the “ban” tab.

    This worked fine for about a day and then everything came back with a “403 forbidden – you do not have permission to view this…” type of message.

    I went in and found that there was a banned IP address listed in the .htaccess, so I took this out, and it all worked again…for a few hours until it once again gave me a 403 forbidden.

    I took it out of the htaccess again and went back into the plugin and disabled the ability for it to block IP addresses, however after about 2 hours it once again 403 forbidden and the same thing had happened.

    I have now disabled the plugin, but does anyone have any ideas why this might be happening or any setting I may have missed?

    It is running WP 3.5.1 in multisite with domain mapping on a few of the sites and Genesis Framework 1.9.1

    Thanks in advance

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