Support » Fixing WordPress » I cannot longer access the dashboard due to deactivating Woocommerce :/

  • Resolved mossa93

    (@mossa93)


    Hi there!
    by trying to fix a design problem, I deactivated Woocommerce.
    Now I get: “Clever Layered Navigation requires WooCommerce to be installed and activated. You can download WooCommerce here” when I try to go back to the dashboard and reverse the action.

    I tried to to re-install the files via FTP without any luck…

    Heeeeeelp 🙁

    THANKS.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Tellyworth

    (@tellyworth)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Is ‘Clever Layered Navigation’ a plugin or something? I see it was offered on Code Canyon and a few ‘nulled’ content sites which makes me think plugin.

    If it’s a plugin you might FTP into the plugins directory and rename that plugin to disable it. That might restore things to where you can then fix whatever is broken.

    Else, contact the author creator of whatever that is and ask them for help.

    Nazmul Hassan

    (@nazmulhassann20)

    Hello @mossa93,

    It seems like you have a plugin called “Clever Layered Navigation ” which depends on WooCommerce. As you deactivated WooCommerce for that reason, it is showing an error. Now, log in via your FTP/SFTP /wp-content/plugins/ and rename the Clever Layered Navigation plugin folder. Then the site will be back 🙂

    Thanks!

    @tellyworth YOU ARE A GENIUS! I was able to fix it from phpMyAdmin.
    BLESSINGS 🙂

    • This reply was modified 4 weeks, 1 day ago by mossa93.

    @nazmulhassann20 @jnashhawkins Thank you all for the responses!
    It’s my first time ever on a forum. Very helpful.
    Back to work 😉

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.