Support » Fixing WordPress » I Cannot Login to my dashboard, I am ask to Install WordPress again

  • makafavour


    Good Morning Ladies and Gents! please help me out. I have been trying to compress the images on my site to help speed up my site but all to no avail because when i run analysis of my site, they keep telling me that my site is making a lot of request and file size is too much. So I went and deleted all the images from media library without knowing that they also got deleted from front end. Now I went back to start uploading them again, just to find out that myself had been logged out and was ask to install WordPress again. The worst is i didn’t back up my site.

    Please is there any way out of this mess i caused myself? Help me i am new, just learning everything but this one is a costly mistake/learning. Find the attached image.

    • This topic was modified 3 years ago by makafavour.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • JNashHawkins


    Whatever you do… don’t hit that install button. Your website is still there. Installing from that place you wound up at will probably destroy what you have.

    Try to login and then get to your dashboard. From there install a backup plugin (I like UpdraftPlus) and backup that website. Backup completely! Files and database. Download one copy of your backup files to your PC. The whole backup. With UpdraftPlus that will be five files.

    Now get to your media library from the dashboard and re-upload your images.

    Backup again just in case.

    You should be good from there. Just be sure to keep a copy of your latest backup on your own PC… never trust your host to do that for you either.

    Consider the host’s backup as a last resort.

    That said… If you do destroy everything somehow then ask your host for help… they may be able to fix things… maybe not.



    You’re just not connected to the database correctly. Your site is still there it just can’t find your database. The database configuration is inside the wpconfig.php file. You’ll need to manually edit it and as like the person before said. Backup everything. You see these lines in the wp-config.php file.

    // ** MySQL settings – You can get this info from your web host ** //
    /** The name of the database for WordPress */
    define(‘DB_NAME’, ‘Put Your Database Name Here’);
    /** MySQL database username */
    define(‘DB_USER’, ‘Put Your Database Username Here’);
    /** MySQL database password */
    define(‘DB_PASSWORD’, ‘Put Your Database Password Here’);
    /** MySQL hostname */
    define(‘DB_HOST’, ‘localhost’);
    /** Database Charset to use in creating database tables. */

    Thread Starter makafavour


    Thank you @gerrdude and @jnashhawkins for your advice. I have been able to rectify it and backed up successfully. I am grateful.

Viewing 3 replies - 1 through 3 (of 3 total)
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